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IGT Solutions Customer Service Associate Reviews

Updated 11 Mar, 2025
Overall Rating
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3.5/5
based on 48 reviews

Rating distribution

Category Ratings

3.8

Skill development

3.6

Job security

3.5

Company culture

3.4

Work satisfaction

3.3

Work-life balance

3.1

Salary

3.1

Promotions

What employees say about IGT Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

80% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

63% employees reported

Gender based rating

3.9
female

Rated by Women

12 reviews

3.2
male

Rated by Men

30 reviews

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Top Mentions in IGT Solutions Customer Service Associate Reviews
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48 reviews found

Sort by: Popular

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Top IGT Solutions Customer Service Associate Interview Questions

Q1. 1. Why is customer service important for any company??
Q2. What do you think customer wants from a companies customer support??

Get interview-ready with top interview questions

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Q3. What according to you are BPO functions.
Q4. Do you believed that customer is always right? Why?
Q5. How will you deal with irate customers?

Read IGT Solutions Customer Service Associate Reviews based on locations

3.7
 Gurgaon / Gurugram

 (19)

4.3
 Pune

 (15)

2.1
 New Delhi

 (6)

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People also ask about IGT Solutions's Customer Service Associates

How is IGT Solutions to work for?
IGT Solutions is rated 3.5 out of 5, based on 48 reviews by employees on AmbitionBox. IGT Solutions is known for Skill development which is rated at the top and given a rating of 3.8. However, Salary is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 3.5 at IGT Solutions by 48 employees. While job security is rated 3.6 and work-life balance is rated 3.3 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.

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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

IGT Solutions Customer Service Associate Salary
based on 161 salaries
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₹1.1 L/yr - ₹5.4 L/yr
9% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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