Sutherland Global Services Customer Service Associate Reviews

Likes

The spirit of my coworkers were good.

Dislikes

The management fired 300 employees in a very short notice. And the irony is that 2 weeks after firing some of them were called back. On a personal note this was the second time I was fired from the same company. However I would like to mention that the company provided severence package. For 2 and a half months and also I was able to cash in my leave balance.

Work Details

It was amazing

Work timings: Strict Timings

Likes

The only part I liked is salary

Dislikes

Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Dislikes

You cannot expect this as a permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Work Details

Work policy: If you perform well while working from the office, they will provide you with work from home opportunity.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.

Dislikes

All the things after once resigned the process is s very tiring and tedious .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake

Likes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Super company

Dislikes

Work is hard

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

For fresher dont continue after 1year

Dislikes

Toxic environment

Work Details

Work policy: If the performance is not good,manager will ask you to come to office tomorrow,they dont consider your distance from your office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.