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3.6

based on 6.9k Reviews

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Sutherland Global Services Customer Service Executive Reviews

Updated 25 Feb, 2025
Overall Rating
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3.6/5
based on 184 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.5

Skill development

3.4

Work-life balance

3.4

Work satisfaction

3.3

Job security

3.3

Salary

3.2

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What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

53% employees reported

Rotational Shift

Rotational Shift

67% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

65% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

70 reviews

3.3
male

Rated by Men

106 reviews

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184 reviews found

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Top Sutherland Global Services Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. How to find issues in Ram related to trouble shooting
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Q2. Write a email about customer face issue and involvement?
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Read Sutherland Global Services Customer Service Executive Reviews based on locations

3.5
 Chennai

 (73)

3.3
 Hyderabad / Secunderabad

 (23)

3.8
 Kochi

 (21)

4.1
 Navi Mumbai

 (14)

4.0
 Mumbai

 (11)

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People also ask about Sutherland Global Services's Customer Service Executives

Is Sutherland Global Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 184 employee reviews, it's clear that most customer service executives have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Sutherland Global Services customer service executives rate their salary and benefits at 3.3 out of 5, based on 184 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer service executives, click here .
How is the work culture at Sutherland Global Services for Customer Service Executives?
Work culture at Sutherland Global Services for customer service executives is rated 3.7 out of 5 by 184 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sutherland Global Services for customer service executives, click here .
How is the job security at Sutherland Global Services for Customer Service Executives?
Based on 184 reviews on AmbitionBox, Sutherland Global Services's customer service executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services for customer service executives, click here .
Is work from home available to Customer Service Executives at Sutherland Global Services?
According to AmbitionBox, 26% of Sutherland Global Services's customer service executives work from home permanently, 53% work from the office, and 21% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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AmbitionBox has 184 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right comp...any for you. 67% of employees reported the working days at Sutherland Global Services as Rotational Shift. 64% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Customer Service Executive Salary
based on 673 salaries
โ‚น1.3 L/yr - โ‚น5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Executive
cab
Office cab/shuttle
20 total responses
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
18 total responses
+1 more benefit
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