Sutherland Global Services Customer Service Executive Reviews
based on 174 reviews
Updated 15 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.6
Skill development
3.5
Work-Life balance
3.5
Work Satisfaction
3.5
Job Security
3.4
Salary & Benefits
3.2
Promotions/Appraisal
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the companyโs work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sutherland Global Services Customer Service Executive Reviews
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174 reviews found
Sort by:
Popular
Customer Service Executive in
Kochi
Full Time
ย ยทย
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing.
Dislikes
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
ย ยทย
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Aug 2024
Likes
Okish and not that good
Dislikes
So many can't explain
Customer Service Executive in
Mumbai
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2024
Likes
Like
Dislikes
Like like like like like
Work Details
Work days:ย Monday to Friday
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
ย ยทย
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
The environment work with best hr and team leader
Dislikes
Nothing
Work Details
Work timings:ย Flexible Timings
Customer Service Executive in
Chennai
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Good place to gain work experience
Dislikes
High target and low incentive
Work Details
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
ย ยทย
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2024
Likes
I learnt new things and it improved my skills.
Dislikes
None
Work Details
Work days:ย Monday to Saturday
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
ย ยทย
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Friends and work experience
Time management
Facilities
Dislikes
No second chance
No proper communication
Biased towards members
Customer Service Executive in
Navi Mumbai
Full Time
ย ยทย
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 May 2024
Likes
Nothing
Dislikes
Management work culture benefits promotion learning
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
Customer Service Executive in
Kochi
Full Time
ย ยทย
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 May 2024
Likes
Good internal connection
Dislikes
Overwhelmed by the atmosphere
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
ย ยทย
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Jan 2024
Likes
Support staff good behaviour, security system, soft skill trainings, incentives.
Dislikes
Work Environment no ventilation on floor it's to suffocating no one is taking care of AC people turning it off as per convenience and fighting for it no one is bothered toh stop this non sense as central AC we could not turn off
Customer Service Executive in
Chennai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2024
Likes
NA
Dislikes
Worst procedure
Not giving proper relieving
Not giving proper answer for termination
Work Details
Work policy:
NA
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Kochi
Full Time
ย ยทย
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2023
Likes
You will have a secure job for sure
Dislikes
There is nothing dislike able here.
Work Details
Work days:ย Rotational Shift
(Flexible Timings)
Work related travel:ย This is a desk job.
Customer Service Executive in
Chennai
Full Time
ย ยทย
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jan 2024
Likes
nthg is good
Dislikes
worst company
Work Details
Work days:ย Rotational Shift
(Strict Timings)
Work related travel:ย This job involves
Travel Within City.
People also ask about Sutherland Global Services's Customer Service Executives
Is Sutherland Global Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 174 employee reviews, it's clear that most customer service executives have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Sutherland Global Services customer service executives rate their salary and benefits at 3.4 out of 5, based on 174 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer service executives, click here.
How is the work culture at Sutherland Global Services for Customer Service Executives?
Work culture at Sutherland Global Services for customer service executives is rated 3.7 out of 5 by 174 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services for customer service executives, click here.
How is the job security at Sutherland Global Services for Customer Service Executives?
Based on 174 reviews on AmbitionBox, Sutherland Global Services's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer service executives, click here.
Is work from home available to Customer Service Executives at Sutherland Global Services?
According to AmbitionBox, 20% of Sutherland Global Services's customer service executives work from home permanently, 54% work from the office, and 26% follow a hybrid model, based on 15 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Sutherland Global Services for customer service executives, click here.
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