Sutherland Global Services Customer Service Executive Reviews

Likes

good office culture to work

Dislikes

no promotion, no salary hike, no job security.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work satisfaction, comfortable shifts

Dislikes

Apprials, salary increment

Likes

Office premises is a very good working place. Also their transportation facilities are excellent. Teammates and team managers are very much supportive.

Dislikes

The perks and benefits are very less and they are not even consider the experienced people, when they revised the salary to 20k. Also the annual salary increment is very pathetic. They are not providing the night shift allowance like other companies, since we have all the shift at night . Taking to HR team is actually wasting the time and nothing they can really do....Read More

Work Details

The job was actually hectic and can't do anything with work pressure. However, working as a team is a actually help me to ignore lot of stress and enjoy the atleast some moments. I also enjoy the team up outside the office and other outings with my team.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

They appreciate employee's work and promotions are completely dependent on the employees performance gud incentives.

Dislikes

Most of the team have rotational shift and rotational half.break timing is very bad for voice process.sometimes when the call follow is high they don't even allow you for washroom.

Likes

If you are a fresher and you want to start a career in BPO field, Sutherland is the excellent choice for you. As I already mentioned it's only for freshers.

Dislikes

It is the kind of company where you should not stay more than a year. I agree it is the perfect place for freshers and very secure for women. But it is very difficult to move on to the next level. I saw some people who are working more than 5 year for the same designation and not even get a si ngle promotion</mark>. You can get promotion only if you are very close to the manager. Also they will cry to give you appraisal and incentives. It is very low. So I recommend you to work for a year and do the proper resignation and get a job from a very good organization with your experience. Hope it helps...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

I worked in Sutherland Global services, Cochin for almost 4 months on a contract basis. It was a nice experience. Authorities were really helpful. I worked for the Amazon process and the floor I worked in was one of the best. Lots of activities would be going on while we work. They also provide the best training. Salary in one among the best in the industry. If you work hard you will get good productivity added to your salary and it may total to double your basic pay. People on contract may get absorbed as permanent employees based on their performance ....Read More

Dislikes

I did night shifts and it had a great toll on my health. That is the reason why I didn't extend my career there.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Sutherland is very good place to work with having fun....people and management everything is good.

Dislikes

Low salary..... Wages is too low n in appraisals also u can't expect good hike...