AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services

Compare

based on 6.9k Reviews

Why join us
Reviews
6.9k
Salaries
30k
Interviews
621
Jobs
159
Benefits
975
Photos
29
Posts
7

Filter reviews by

Sutherland Global Services Customer Service Associate Mumbai Reviews

Updated 11 Feb, 2025

Overall Rating

4.6/5

based on 11 reviews

Rating distribution

5

6 (54.5%)

4

4 (36.4%)

3

1 (9.1%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.8

Job security

4.5

Company culture

4.5

Work-life balance

4.4

Salary

4.4

Work satisfaction

3.9

Skill development

3.6

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

87% employees reported

Flexible timing

88% employees reported

Within city

62% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

6 reviews

4.5

Rated by Men

5 reviews

Sutherland Global Services is rated 4.6 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfac ... Read more

Sutherland Global Services is rated 4.6 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Genpact Reviews

3.8

• 31.2k reviews

Concentrix Corporation Reviews

3.8

• 26.2k reviews

Teleperformance Reviews

3.9

• 29.5k reviews

3.7

• 52.6k reviews

3.7

• 88.8k reviews

Infosys Reviews

3.6

• 38.8k reviews

HCLTech Reviews

3.5

• 35.8k reviews

Tech Mahindra Reviews

3.5

• 34.8k reviews

Capgemini Reviews

3.7

• 41.3k reviews

Accenture Reviews

3.8

• 55.8k reviews

DXC Technology Reviews

3.7

• 9.9k reviews

Virtusa Consulting Services Reviews

3.8

• 4.7k reviews

CGI Group Reviews

4.0

• 4.5k reviews

GlobalLogic Reviews

3.6

• 4.5k reviews

Bosch Global Software Technologies Reviews

3.9

• 4.4k reviews

3.8

• 4.3k reviews

Nagarro Reviews

4.0

• 4.1k reviews

3.9

• 4k reviews

Hewlett Packard Enterprise Reviews

4.2

• 3.8k reviews

NTT Data Reviews

3.9

• 3.8k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2024

Likes

Hybrid work model, office premises was good, right guidance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2023

Likes

Best place to work and the culture is very good

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only increment is not up to the mark and night shift but thats a requirement rest all the culture and work place is best to work...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Jul 2023

Likes

Overall good experience gain from the company

Salary - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Nothing About to dislike all good

Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Sutherland Global Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview

Q1. Your preferred game and how to play it

View answers (13)

asked in Customer Service Associate interview

Q2. Talk about any topic for 1 minute.

View answers (3)

Get interview-ready with top interview questions

View all 7 questions

asked in Customer Service Associate interview

Q3. What you know about Sutherland Global Services?

View answers (2)

asked in Customer Service Associate interview

Q4. discuss about any topic for 5 mins.

View answer (1)

asked in Customer Service Associate interview

Q5. Talk about memorable day

View answers (4)

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 10 Oct 2023

Likes

Friendly environment

Salary - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Late shift timing

Skill development - Poor
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2023

Likes

Great job ......

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad.. ..............

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Apr 2023

Likes

Very supportive management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Service Associate in Mumbai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2019

Likes

Good

Dislikes

Na

Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Customer service associate

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Customer Service Associate in Mumbai

BPO Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2017

Likes

Helpful Environment, Job Security

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Lack Of Growth at Grass Root Level

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Mumbai

Full Time

·

Voice / Blended Department

4.0

posted on 09 Feb 2024

Overall Rating

Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

5.0

posted on 25 Mar 2024

Overall Rating

Customer Service Associate in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Work environment is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Sutherland Global Services

View All

How much can we ask for a SME role with 8 years of experience in Healthcare??

Got a question about Sutherland Global Services?

Ask anonymously on communities.

More about working at Sutherland Global Services

IT Services & Consulting
10k-50k Employees (India)
Facility Management Services
Recruitment

Tell us how to improve this page.

Sutherland Global Services Customer Service Associate Reviews by Locations

Sutherland Global Services Customer Service Associate Chennai Reviews
Sutherland Global Services Customer Service Associate Kochi Reviews
Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews
Sutherland Global Services Customer Service Associate Navi Mumbai Reviews
Sutherland Global Services Customer Service Associate Thane Reviews
Sutherland Global Services Customer Service Associate Ernakulam Reviews
Sutherland Global Services Customer Service Associate Bhopal Reviews

Sutherland Global Services Mumbai Reviews by Designations

Sutherland Global Services Consultant Mumbai Reviews
Sutherland Global Services Senior Consultant Mumbai Reviews
Sutherland Global Services Senior Associate Mumbai Reviews
Sutherland Global Services Associate Mumbai Reviews
Sutherland Global Services Associate Manager Mumbai Reviews
Sutherland Global Services Customer Care Executive Mumbai Reviews
Show more
Sutherland Global Services Customer Service Executive Mumbai Reviews
Sutherland Global Services SME Mumbai Reviews
Sutherland Global Services Team Manager Mumbai Reviews
Sutherland Global Services Senior Customer Service Executive Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 87% of employees reported the working days at Sutherland Global Services as Rotational Shift. 88% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

Home >
Reviews >
Sutherland Global Services Reviews >
Sutherland Global Services Customer Service Associate Mumbai Reviews

Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Sutherland Global Services Customer Service Associate Salaries in Mumbai

based on 96 salaries

₹1.5 L/yr - ₹5.5 L/yr

16% more than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Sutherland Global Services Customer Service Associate Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Office gym

1 total response

Professional degree assistance

1 total response

+1 more benefit

Compare Sutherland Global Services with

Genpact

3.8

Compare

Concentrix Corporation

3.8

Compare

Teleperformance

3.9

Compare

Wipro

3.7

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

70 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us