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This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services

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based on 6.9k Reviews

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Sutherland Global Services Customer Care Executive Mumbai Reviews

Updated 3 Sep, 2024

Overall Rating

3.5/5

based on 11 reviews

Rating distribution

5

7 (63.6%)

4

0 (0%)

3

1 (9.1%)

2

0 (0%)

1

3 (27.3%)

Category Ratings

4.1

Salary

4.1

Work-life balance

3.9

Job security

3.9

Skill development

3.6

Company culture

3.2

Work satisfaction

2.8

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

86% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

2.1

Rated by Men

6 reviews

Sutherland Global Services is rated 3.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Sutherland Global Services is rated 3.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Sep 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

na nothing to say bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Aug 2023

Likes

Not much

Job security - Good

Dislikes

Undervalues employees and unrealistic standards

Skill development - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2023

Likes

Not Good

Dislikes

Partiality for position

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top Sutherland Global Services Customer Care Executive Interview Questions

asked in Customer Care Executive interview

Q1. Company mean branch opening date and information?

View answer (1)

asked in Customer Care Executive interview

Q2. tell me schooling

View answer (1)

asked in Customer Care Executive interview

Q3. What is bpo, Why bpo

View answer (1)

asked in Customer Care Executive interview

Q4. tel me unviersity

View answer (1)

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Amazing place to work no stress

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes its an amazing company

Customer Care Executive in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2024

Likes

Hardwork can achieve good opportunity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I had absorbed

Customer Care Executive in Mumbai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Aug 2020

Likes

I have not got any support from Sutherland global services in this pandemic situation I can't understand how to survive without any income from last 6 months no TL no manager co-ordinated with me and about my growth opportunities 0 opportunity they gave in last 4 years. Please suggest if there is any solution on it in this pandemic situation i am burried under a huge debts please help !!!!!!!!! (Sutherland global services shows that they do lot of good work under site council activity but here the employee's are surviving its is know very hard to take decision whether (live or die) please help !!!!!!!!!!!!!...Read More

Dislikes

No growth and hell politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Job security company policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Tools are.little.old

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Customer Care Executive in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2021

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Na

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2018

Likes

Ambience & Staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Ambience & staff

Work Details

Work timings: Flexible Timings

Customer Care Executive in Mumbai

Full Time

·

Voice / Blended Department

1.0

posted on 15 Dec 2023

Overall Rating

Customer Care Executive in Mumbai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

What people are saying about Sutherland Global Services

View All

How much can we ask for a SME role with 8 years of experience in Healthcare??

Got a question about Sutherland Global Services?

Ask anonymously on communities.

More about working at Sutherland Global Services

IT Services & Consulting
10k-50k Employees (India)
Facility Management Services
Recruitment

Tell us how to improve this page.

Sutherland Global Services Customer Care Executive Reviews by Locations

Sutherland Global Services Customer Care Executive Chennai Reviews
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Sutherland Global Services Consultant Mumbai Reviews
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Sutherland Global Services Customer Service Executive Mumbai Reviews
Sutherland Global Services SME Mumbai Reviews
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Sutherland Global Services Senior Customer Service Executive Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 80% of employees reported the working days at Sutherland Global Services as Rotational Shift. 86% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Customer Care Executive Mumbai Reviews

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Sutherland Global Services Customer Care Executive Salaries in Mumbai

based on 58 salaries

₹1.1 L/yr - ₹4.5 L/yr

11% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Sutherland Global Services Customer Care Executive Mumbai

Office cab/shuttle

2 total responses

Health insurance

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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