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Premium Employer

Sutherland Global Services

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3.6

based on 7k Reviews

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Sutherland Global Services Customer Care Executive Chennai Reviews

Updated 11 Mar, 2025

Overall Rating

3.9/5

based on 27 reviews

Rating distribution

16 (59.3%)

9 (33.3%)

0 (0%)

1 (3.7%)

Category Ratings

4.1

Job security

3.9

Work-life balance

3.6

Work satisfaction

3.5

Company culture

3.3

Salary

3.2

Skill development

3.0

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

59% employees reported

Flexible timing

72% employees reported

No travel

68% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

8 reviews

3.7

Rated by Men

13 reviews

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Top Mentions in Sutherland Global Services Customer Care Executive Chennai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Customer Care Executive in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Mar 2025

Likes

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Care Executive in Chennai

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Very worst

Dislikes

All managers are seeing partiality

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jun 2024

Likes

Work culture

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Low salary for contract employee

Customer Care Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Apr 2024

Likes

It is for college students growing knowledge for customers success

Job security - Good

Dislikes

Appraisal are not good at this company

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2023

Likes

Good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.

Customer Care Executive in Chennai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Mar 2023

Likes

Good ambiance

Dislikes

Manager selfish

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Customer Care Executive in Chennai

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work policy: Complete work from home

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Customer Care Executive in Chennai

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jul 2021

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Chennai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Nov 2023

Likes

Great policies and job security

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Separation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 May 2021

Likes

User friendly environment always mai fav place to work...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No never like that.

Work Details

Aswome life😍

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2024

Likes

Altogether a nice place to work.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Partiality

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Production Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2021

Likes

.good afternoon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

. Good morning

Work Details

Ttttt

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2021

Likes

It was a very good experience. Very good management and excellent security.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NIL.

Work Details

I learnt everything on the job and I struggled a bit in the beginning as there was no formal training session. Overall good experience.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Customer support Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Mar 2020

Likes

During dis pandemic situation..... They should've took some actions prior......

Salary - Good
Job security - Good

Dislikes

Skill development - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Chennai

Voice process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Jul 2019

Likes

Excellent job learning more things in sutherland

Skill development - Good
Company culture - Good

Dislikes

Super

Work Details

Work timings: Flexible Timings

Customer Care Executive in Chennai

Cs- Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Oct 2019

Likes

Good

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All

Job security - Bad

Work Details

Nothing

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Chennai

Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2019

Likes

astrosage gud

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Gud

Work Details

Gud

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Chennai

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Jul 2018

Likes

Sutherland gives job for the people who didn’t have jobs

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Shift timings

Work Details

There is no pressure in the work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

BPO Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2018

Likes

Work Environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I worked in domestic process were I get low salary..low increments..

Work Details

Customer support

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Nov 2019

Likes

Work environment, HR team, overall it’s awesome

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Appraisal

Work Details

Work days: Monday to Friday (Flexible Timings)

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AmbitionBox has 27 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...Read more