Sutherland Global Services Customer Service Manager Salaries by 9 Employees (Updated 2024)

0 - 5 years exp.

₹2 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

38% less than the average Customer Service Manager Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Manager Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4 L/yr
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Procurement & Supply Chain Customer Service Manager Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹3 L/yr

Last Updated: 20 Apr 2024

Companies similar to Sutherland Global Services for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Genpact Customer Service Manager Salary 2 - 13 years exp. (5 salaries)	₹3.5 L/yr - ₹7 L/yr 28% more	1 job opening
Concentrix Corporation Customer Service Manager Salary 1 - 5 years exp. (20 salaries)	₹2 L/yr - ₹5.1 L/yr At par
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Teleperformance Customer Service Manager Salary 1 - 11 years exp. (30 salaries)	₹1.8 L/yr - ₹5.2 L/yr 8% less
Wipro Customer Service Manager Salary 1 - 8 years exp. (8 salaries)	₹1.6 L/yr - ₹3.9 L/yr 26% less
TCS Customer Service Manager Salary 0 - 21 years exp. (25 salaries)	₹3 L/yr - ₹13.4 L/yr 125% more
Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 267% more
HCLTech Customer Service Manager Salary 9 - 18 years exp. (6 salaries)	₹7.8 L/yr - ₹27.8 L/yr 452% more
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 34% more
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 79% more
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	₹1.8 L/yr - ₹9.6 L/yr 38% more
Hewlett Packard Enterprise Customer Service Manager Salary 6 - 16 years exp. (13 salaries)	₹4.6 L/yr - ₹13.3 L/yr 151% more
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Atos Customer Service Manager Salary 10 - 19 years exp. (4 salaries)	₹14.9 L/yr - ₹25 L/yr 424% more
NTT Data Information Processing Services Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	₹3 L/yr - ₹11 L/yr 137% more

Customer Service Manager salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 9 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Service Manager salaries

Last Updated: 20 Apr 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.5 L/yr
1 year (3 salaries)	₹2 L/yr - ₹6.7 L/yr
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2 years (3 salaries)	₹3 L/yr - ₹6.6 L/yr
3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr

View all

Similar Designation salaries in Sutherland Global Services

Customer Service Officer Salary

(5 salaries)

₹1.5 L/yr - ₹3.3 L/yr

Customer Service Associate Salary

(1.6k salaries)

₹1 L/yr - ₹7.5 L/yr

Customer Service Executive Salary

(628 salaries)

₹1 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹2.93 L/yr - ₹3.9 L/yr

Customer Service Representative Salary

(129 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(254 salaries)

₹1.05 L/yr - ₹5 L/yr

Customer Support Associate Salary

(333 salaries)

₹1 L/yr - ₹6.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹7 L/yr - ₹9 L/yr

Customer Support Executive Salary

(435 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Relationship Manager Salary

(3 salaries)

₹2.3 L/yr - ₹2.8 L/yr

Top skills at Sutherland Global Services for Customer Service Manager

People Management Shrinkage Team Management international voice CSAT Customer Service voice Operations Management Customer Service Management SLA Management customer support Customer Satisfaction Service Delivery Service Quality Process Management

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Jun 2024

3.0

for Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Sutherland Global Services?

Customer Service Manager salary at Sutherland Global Services in India ranges between ₹2.0 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 38% less than the average Customer Service Manager Salary in India. Salary estimates are based on 9 latest salaries received from various employees of Sutherland Global Services India.

How does the salary of a Customer Service Manager at Sutherland Global Services India compare with the average salary range for this job?

The average salary of a Customer Service Manager at Sutherland Global Services is 38% less than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Manager at Sutherland Global Services?

People Management, Shrinkage, Team Management, international voice and CSAT are some of the popular skills required to work as a Customer Service Manager at Sutherland Global Services India.

Which similar companies are paying more than Sutherland Global Services to a Customer Service Manager in India?

HCLTech Customer Service Manager Salary - ₹7.8 Lakhs to ₹27.8 Lakhs per year
Atos Customer Service Manager Salary - ₹14.9 Lakhs to ₹25.0 Lakhs per year
Infosys Customer Service Manager Salary - ₹5.0 Lakhs to ₹22.0 Lakhs per year
Hewlett Packard Enterprise Customer Service Manager Salary - ₹4.6 Lakhs to ₹13.3 Lakhs per year
NTT Data Information Processing Services Customer Service Manager Salary - ₹3.0 Lakhs to ₹11.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Sutherland Global Services in India?

TCS Customer Service Manager Salary - ₹3.0 Lakhs to ₹13.4 Lakhs per year
Capgemini Customer Service Manager Salary - ₹3.8 Lakhs to ₹9.5 Lakhs per year
Accenture Customer Service Manager Salary - ₹1.8 Lakhs to ₹9.6 Lakhs per year
Tech Mahindra Customer Service Manager Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year
Genpact Customer Service Manager Salary - ₹3.5 Lakhs to ₹7.0 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Sutherland Global Services in India?

The estimated take-home salary of a Customer Service Manager at Sutherland Global Services ranges between ₹25,688 per month to ₹27,116 per month in India. The take-home salary calculation is based on the average Sutherland Global Services Customer Service Manager salary in India which ranges between ₹2.0 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Sutherland Global Services?

According to AmbitionBox, 50% of the Sutherland Global Services Customer Service Managers reported a notice period of 15 days or less, 25% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Customer Service Manager Salaries

Sutherland Global Services Customer Service Manager salary in India ranges between ₹2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

Sutherland Global Services Customer Service Manager salaries in India

Companies similar to Sutherland Global Services for Customer Service Manager

Latest annual salaries shared by Sutherland Global Services Customer Service Manager

Experience wise Sutherland Global Services Customer Service Manager salaries

Similar Designation salaries in Sutherland Global Services

Top skills at Sutherland Global Services for Customer Service Manager

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Senior Associate in Chengalpattu

Process Associate in Hyderabad / Secunderabad

Customer Support Associate in Chennai

Senior Associate in Hyderabad / Secunderabad

Sutherland Global Services Customer Service Manager Salary FAQs

Tell us how to improve this page.