Serco Senior Customer Service Executive Salaries by 50+ Employees (Updated 2025)

1 - 7 years exp.

₹1.1 Lakh - ₹4 Lakhs

Salary of majority employees

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43% less than the average Senior Customer Service Executive Salary in Analytics & KPO Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 1 - 7 years exp. (31 salaries)	Unlock ₹1.1 L/yr - ₹3.5 L/yr
BFSI, Investments & Trading Senior Customer Service Executive Salary 2 - 6 years exp. (3 salaries)	Unlock ₹1.9 L/yr - ₹2.2 L/yr
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Administration & Facilities Senior Customer Service Executive Salary 2 - 7 years exp. (AmbitionBox Estimate)	Unlock ₹1.5 L/yr - ₹3.6 L/yr
CSR & Social Service Senior Customer Service Executive Salary 2 - 4 years exp. (AmbitionBox Estimate)	Unlock ₹2.3 L/yr - ₹3.5 L/yr
Marketing & Communication Senior Customer Service Executive Salary 3 years exp. (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹3.1 L/yr

Last Updated: 18 Feb 2025

Companies similar to Serco for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Accenture Senior Customer Service Executive Salary 3 - 8 years exp. (147 salaries)	Unlock ₹2.6 L/yr - ₹8 L/yr 147% more
Wipro Senior Customer Service Executive Salary 1 - 9 years exp. (152 salaries)	Unlock ₹1.5 L/yr - ₹5 L/yr 69% more
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Infosys Senior Customer Service Executive Salary 1 - 11 years exp. (12 salaries)	Unlock ₹2.6 L/yr - ₹6.5 L/yr 84% more
TCS Senior Customer Service Executive Salary 2 - 10 years exp. (107 salaries)	Unlock ₹2 L/yr - ₹7 L/yr 106% more
HCLTech Senior Customer Service Executive Salary 2 - 8 years exp. (208 salaries)	Unlock ₹1.7 L/yr - ₹5.2 L/yr 43% more
Tech Mahindra Senior Customer Service Executive Salary 0 - 8 years exp. (534 salaries)	Unlock ₹1 L/yr - ₹5.7 L/yr 83% more
Capgemini Senior Customer Service Executive Salary 2 - 8 years exp. (6 salaries)	Unlock ₹3 L/yr - ₹5.5 L/yr 105% more
Genpact Senior Customer Service Executive Salary 1 - 11 years exp. (21 salaries)	Unlock ₹2 L/yr - ₹5.2 L/yr 86% more
Cognizant Senior Customer Service Executive Salary 2 - 8 years exp. (41 salaries)	Unlock ₹3.2 L/yr - ₹6 L/yr 119% more
IBM Senior Customer Service Executive Salary 0 - 9 years exp. (15 salaries)	Unlock ₹1 L/yr - ₹6 L/yr 31% more
EXL Service Senior Customer Service Executive Salary 3 - 15 years exp. (88 salaries)	Unlock ₹1.5 L/yr - ₹4.8 L/yr 61% more
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Access Healthcare Senior Customer Service Executive Salary 3 - 6 years exp. (11 salaries)	Unlock ₹3.5 L/yr - ₹5.3 L/yr 67% more
Cotiviti Senior Customer Service Executive Salary 6 - 9 years exp. (3 salaries)	Unlock ₹4.1 L/yr - ₹6.2 L/yr 161% more

Senior Customer Service Executive salary at Serco ranges between ₹1.1 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 57 latest salaries received from various employees of Serco.

Latest annual salaries shared by Serco Senior Customer Service Executive

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2 years exp.

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4 years exp.

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2 years exp.

1y ago

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3 years exp.

1y ago

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7 years exp.

1y ago

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2 years exp.

1y ago

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3 years exp.

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4 years exp.

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5 years exp.

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1 year exp.

Experience wise Serco Senior Customer Service Executive salaries

Last Updated: 18 Feb 2025

Experience	Avg Annual Salary
1 year (7 salaries)	Unlock ₹1.1 L/yr - ₹2.4 L/yr
2 years (16 salaries)	Unlock ₹1.1 L/yr - ₹3.5 L/yr
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3 years (15 salaries)	Unlock ₹1.1 L/yr - ₹3.5 L/yr
4 years (8 salaries)	Unlock ₹1.4 L/yr - ₹3.5 L/yr
5 years (5 salaries)	Unlock ₹1.1 L/yr - ₹4 L/yr
6 years (4 salaries)	Unlock ₹1.9 L/yr - ₹2.9 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹3.6 L/yr

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Similar Designation salaries in Serco

Customer Service Executive Salary

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₹0.9 L/yr - ₹5 L/yr

Customer Care Executive Salary

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₹0.9 L/yr - ₹3.15 L/yr

Customer Support Executive Salary

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₹1.18 L/yr - ₹3.1 L/yr

Customer Service Associate Salary

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₹0.9 L/yr - ₹4 L/yr

Customer Service Representative Salary

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₹1 L/yr - ₹3.3 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

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₹2.6 L/yr - ₹3.3 L/yr

Telecalling Executive Salary

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Sales Executive Salary

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₹1.2 L/yr - ₹4 L/yr

Customer Support Associate Salary

(5 salaries)

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₹1 L/yr - ₹2.4 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr

Salary related reviews for Serco

3.4

Rated by 36 employees for salary & benefits

Customer Support Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 May 2023

1.0

for Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

Salary - Bad

+6 more

Customer Service Associate in Agra

Banking Department

4.0

• posted on 27 Jun 2019

2.0

for Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

Skill development - Good

+2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

Salary - Poor

+1 more

Customer Service Executive in Hyderabad / Secunderabad

Branch Office Department

4.0

• posted on 07 Jun 2022

5.0

for Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

Salary - Excellent

+4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 28 Oct 2022

4.0

for Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

Salary - Good

+5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

Customer Care Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

5.0

• posted on 21 Aug 2017

4.0

for Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

Salary - Good

+6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Serco Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Serco?

Senior Customer Service Executive salary at Serco in India ranges between ₹1.1 Lakhs to ₹4.0 Lakhs for experience between 1 years to 7 years. According to our estimates it is 43% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 57 latest salaries received from various employees of Serco India.

How does the salary of a Senior Customer Service Executive at Serco India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Serco is 43% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Serco to a Senior Customer Service Executive in India?

Cotiviti Senior Customer Service Executive Salary - ₹4.1 Lakhs to ₹6.2 Lakhs per year
Accenture Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹8.0 Lakhs per year
Cognizant Senior Customer Service Executive Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
TCS Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Capgemini Senior Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to Serco in India?

Genpact Senior Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.2 Lakhs per year
Infosys Senior Customer Service Executive Salary - ₹2.6 Lakhs to ₹6.5 Lakhs per year
Tech Mahindra Senior Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.7 Lakhs per year
Wipro Senior Customer Service Executive Salary - ₹1.5 Lakhs to ₹5.0 Lakhs per year
Access Healthcare Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Serco in India?

The estimated take-home salary of a Senior Customer Service Executive at Serco ranges between ₹14,570 per month to ₹16,100 per month in India. The take-home salary calculation is based on the average Serco Senior Customer Service Executive salary in India which ranges between ₹1.1 Lakhs to ₹4.0 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Serco?

According to AmbitionBox, 42% of the Serco Senior Customer Service Executives reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 19 responses on AmbitionBox in last 2 years.

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Serco Senior Customer Service Executive Salaries by Location

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Serco Senior Customer Service Executive Salaries

Serco Senior Customer Service Executive salary in India ranges between ₹1.1 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 57 Serco latest salaries received from various employees of Serco.

Serco Senior Customer Service Executive salaries in India (Updated 2025)

Companies similar to Serco for Senior Customer Service Executive

Latest annual salaries shared by Serco Senior Customer Service Executive

Experience wise Serco Senior Customer Service Executive salaries

Similar Designation salaries in Serco

Salary related reviews for Serco

Customer Support Associate in Gurgaon / Gurugram

Customer Service Associate in Agra

Customer Service Executive in Hyderabad / Secunderabad

Customer Care Executive in Gurgaon / Gurugram

Customer Care Executive in Hyderabad / Secunderabad

Serco Senior Customer Service Executive Salary FAQs

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