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Serco Customer Service Associate salaries in Mumbai

Annual salary range
1 - 7 years exp.
₹1 Lakh - ₹3.2 Lakhs
Salary of majority employees
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37% less than the average Customer Service Associate Salary in Analytics & KPO Companies for 1 - 7 years of experience

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Last Updated: 23 Apr 2023

Companies similar to Serco for Customer Service Associate in Mumbai

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Serco Customer Service Associate Salary

1 - 7 years exp. (13 salaries)

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₹1 L/yr - ₹3.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Crisil Customer Service Associate Salary

4 - 7 years exp. (3 salaries)

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₹2.2 L/yr - ₹3 L/yr

arrow icon 45% more
1 job opening
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₹0.9 L/yr - ₹6.2 L/yr

arrow icon 57% more
5 job openings
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Accenture Customer Service Associate Salary

0 - 8 years exp. (282 salaries)

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₹1.5 L/yr - ₹7 L/yr

arrow icon 158% more
13 job openings
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Tech Mahindra Customer Service Associate Salary

0 - 7 years exp. (241 salaries)

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₹1 L/yr - ₹6.2 L/yr

arrow icon 88% more
1 job opening
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₹1 L/yr - ₹4.5 L/yr

arrow icon 46% more
Customer Service Associate salary at Serco ranges between ₹1 Lakh to ₹3.2 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 13 latest salaries received from various employees of Serco.

Latest annual salaries shared by Serco Customer Service Associate in Mumbai

1y ago
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2 years exp.

Experience wise Serco Customer Service Associate salaries in Mumbai

Last Updated: 23 Apr 2023

Experience Avg Annual Salary
1 year  (3 salaries)

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₹1 L/yr - ₹1.2 L/yr
2 years  (4 salaries)

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₹1.1 L/yr - ₹2 L/yr
3 years  (3 salaries)

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₹1.2 L/yr - ₹1.6 L/yr
4 years (AmbitionBox Estimate)

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₹1.6 L/yr - ₹2.1 L/yr
5 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr
View all
Serco Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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1 - 7 years exp.

Operations Manager

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6 - 12 years exp.

Customer Service Associate

1 - 7 years exp.
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Team Lead Operations

5 - 8 years exp.
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arrow icon 66% hike

Assistant Manager

3 - 12 years exp.
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arrow icon 39% hike

From

To

Customer Service Associate

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1 - 7 years exp.

Team Manager

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6 - 15 years exp.

From

To

Customer Service Associate

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1 - 7 years exp.

Operations Team Manager

Salary unavailable
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Serco

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₹1.15 L/yr - ₹4 L/yr
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₹1 L/yr - ₹3.5 L/yr
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₹1.25 L/yr - ₹3.15 L/yr
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₹1 L/yr - ₹3.3 L/yr

Salary related reviews for Serco

2.5

Rated by 4 employees for salary & benefits

Banking Department

4.0
  •  posted on 27 Jun 2019

2.0
 for  Salary and Benefits

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

read more
  • Skill development - Good
  • +2 more

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 May 2023

1.0
 for  Salary and Benefits

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

read more

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

read more
  • Salary - Bad
  • +6 more

Branch Office Department

4.0
  •  posted on 07 Jun 2022

5.0
 for  Salary and Benefits

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.

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Customer Success, Service & Operations Department

4.0
  •  posted on 28 Oct 2022

4.0
 for  Salary and Benefits

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

read more
  • Salary - Good
  • +5 more

Dislikes

... Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

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Customer Success, Service & Operations Department

5.0
  •  posted on 21 Aug 2017

4.0
 for  Salary and Benefits

Likes

...r Joining SERCO BPO i have developed my communication skills in Hindi very well. Salary also got Increased within 6 months & I got appreciation letter from Company.i dont know how to thankful to the Company.

read more
  • Salary - Good
  • +6 more

Dislikes

Dislike means, the Cafeteria were there is no Sufficient place to have lunch. apart from that the most important Thing is Head phones are less.

read more
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Serco Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Serco in Mumbai?
The average salary of a Customer Service Associate at Serco in Mumbai typically ranges from ₹1.0 Lakhs to ₹3.2 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Associate in Mumbai at Serco earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Customer Service Associate Salaries at Serco can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Serco employees in India.
What is the estimated take home salary of a Customer Service Associate at Serco in Mumbai?
The estimated take-home salary of a Customer Service Associate at Serco in Mumbai typically ranges from ₹12,455 to ₹13,803 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Serco. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Serco for Customer Service Associate in India?
Accenture ₹1.5 Lakhs to ₹7.0 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹6.2 Lakhs per year
Teleperformance ₹0.9 Lakhs to ₹6.2 Lakhs per year
Firstsource Solutions ₹1.0 Lakhs to ₹4.5 Lakhs per year
Crisil ₹2.2 Lakhs to ₹3.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Serco, depending on the role and experience level.
How the salary growth look like for a Customer Service Associate at Serco in Mumbai?
The salary growth for a Customer Service Associate at Serco in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at Serco:

Experience Average Salary Range
1 year ₹1.0 Lakhs to ₹1.2 Lakhs per year
2 years ₹1.1 Lakhs to ₹2.0 Lakhs per year
3 years ₹1.2 Lakhs to ₹1.6 Lakhs per year
4 years ₹1.6 Lakhs to ₹2.1 Lakhs per year
and so on.

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Serco Customer Service Associate salary in Mumbai ranges between ₹1 Lakh to ₹3.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 13 Serco latest salaries received from various employees of Serco.