2 EXL Service Jobs

About the Role:

We are looking for a Delivery leader to driven our team of data and domain enthusiasts in Health Care payment integrity. you will get an opportunity to work with various payers and providers and get to know how we reduce provider abrasion and help provider engagement with our innovative and highly scalable solutions.

Location -Chennai MRC Nagar

5 days working from office

Shift starts from 12/12:30 pm

Summary: Candidate Should have overall 12+ years of experience in analytics delivery and/or consulting

• At least 8 years of experience in leading the Analytics Team, Solution Creation and Defining Roadmaps.
• 5+ years experience preferably from Top tier Analytics/consulting/Analytics startup companies - Mathcompany, Tredence, Mu Sigma, Tiger Analytics, Latent view etc.
• Candidates with on healthcare data problems would be preferred (Eg: those from United/Optum ABCO, Truven/IBM, Astra Zeneca, Zoom Rx, Buddi.ai, Sagitec solutions (Health), Cognizants Healthcare Payer )
• MBA from Top Tier B-schools working in Operations Delivery would be preferred.

Responsibilities :

1. Delivery Management: Overall supervision of various data/business initiatives and deliverables with special emphasis on
• Operational Excellence EXLs Payment Integrity business is outcomes driven (Reiterating: Our revenue is achieved only when the KPI targets are met we find savings to the client, our revenue is achieved as commission).
• Responsible for Monitoring and delivering on the KPIs while working with Operations, Client Partners, MIS, technology reporting teams and internal platform and data management team.
• Proactive identification of risks to the business KPIs through steerage from Analytics and data science.
• Overseeing a multi-dimensional team – Analytics Production (Rules & Model runs monthly, Daily for 5+ clients), Shared R&D/Data Mining, ML & NLP development, Operational Analytics end to end
• A deeper Understanding and experience of the Analytics levers available– SQL Rule based, ML based, Data Mining and/or Optimization initiatives or NLP automation inventory.
• Demonstrate/Consult the data insights and enable change management with key stakeholders
• Assembling a core team to steer the delivery -- Hire, Train & mentor team members.
• Regular cadences with team members, Hiring and attrition management strategy
• Define and review Analytics roadmap with team members, stakeholders and collaborators to resolve open items within agreed timelines
2. Stakeholder Management:

• Build senior and strategic cross functional relationships through delivery excellence and interpersonal stakeholder management.
• Close cooperation with the global teams and onshore counterparts regarding cross pollinating ideas, governing key stakeholder and client communications
• Centralize and Prioritize requirements from Analytics for Technology/Platform and Data management counterparts

Skills and Roles -

1. MBA From Top Tier B Schools is preferred.
2. Strong problem solving and analytical skills
3. Experienced team manager - from hiring to career pathing.
4. 5+ years of experience in Data Analytics and Consulting using SAS, SQL, Python, MS Suite mandatory. AWS/Azure, SaaS, product (functional and technical) design, digital frameworks is preferred.
5. Strong understanding in business optimization framework and techniques
6. Demonstrated experience in handling Analytics Delivery & ROI frameworks.
7. Ability to design data driven solutions and Frameworks (Descriptive and Predictive) from scratch & consult in a leadership capacity on potential Solutions/Storyboards and POCs
8. Drives business metrics that add to the top-line and / or profitability for EXL revenue optimization business
9. Develops Descriptive (reporting) through to Prescriptive Analytics frameworks
10. Identifies and translates Business problems into data analytics/data science and communicate insights back to the stakeholders
11. Domain understanding of US Healthcare value chain of Payers and Providers will be preferred.
12. Excellent Written and verbal communication in English

About EXL Health Payments Analytics:

At EXL Health Payments Analytics Center of Excellence, we are looking for passionate individuals with growth/startup mindset to experiment, fail fast, learn and contribute to our 5 fold growth story of $200M to $1B

EXL is considered Special investigation Unit by 6 of top 10 US health insurance companies (~1/3rd US healthcare data is handled by us) helping with error/overpayment detection of the hospital/doctor claims.

Unlike typical Analytics services/consulting companies we make our revenue from the savings we identify for the client(i.e. Commission/Outcome basis). We develop and maintain algorithms and R&D accelerators that are intended to be used across multiple health insurance clients for the above business case.

So expect an ecosystem that has :

1. 100+ members Analytics team of data enthusiasts, decision scientists and Business/Subject matter experts.

2. Massive Data Assets (Millions of structured data and thousands of unstructured records processed monthly)

3. Tech investment (On Prem GPUs, Azure, AWS, Databricks, On Prem- Hadoop-Hive, Hive etc)

4. Leadership push to Digitization, Data-led decisions and AI

Our Typical day:

Monitoring business performance and operations Problem solve by applying the different analytics levers or involving different teams doing -- ML models, SQL rules, Hospital Profiling, Pattern Mining etc to meet client savings target.

The Analytics teams acts as the R&D and Operational excellence team who constantly find new patterns through all the state of art libraries, technologies from SQL queries to LLM agents.