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Caretel Infotech

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Caretel Infotech Reviews

Updated 10 Feb, 2025
Overall Rating
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3.6/5
based on 196 reviews

negative trend 3% below industry's average

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Rating distribution

Category Ratings

3.6

Work-life balance

3.5

Job security

3.3

Skill development

3.3

Work satisfaction

3.2

Company culture

2.8

Salary

2.8

Promotions

What employees say about Caretel Infotech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

50% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

68% employees reported

Gender based rating

4.2
female

Rated by Women

49 reviews

3.3
male

Rated by Men

127 reviews

Caretel Infotech is rated 3.6 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more
Caretel Infotech is rated 3.6 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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3.6
 • 43 Reviews
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196 reviews found

Sort by: Popular

Read Caretel Infotech Reviews based on designations

2.3
 Customer Service Representative

 (14)

3.4
 Customer Care Executive

 (13)

4.0
 CSR Executive

 (8)

3.2
 Customer Service Associate

 (4)

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People also ask about Caretel Infotech

Is Caretel Infotech a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 196 employee reviews, it's clear that most employees have an average experience working at Caretel Infotech. Work-life balance holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.8. Read reviews about work-life balance and salary on AmbitionBox.
How does Caretel Infotech’s employee rating compare to the industry average?
Caretel Infotech's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the Analytics & KPO sector. This rating suggests that Caretel Infotech faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Caretel Infotech performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Caretel Infotech pay their employees well?
According to AmbitionBox reviews, Caretel Infotech employees rate their salary and benefits at 2.8 out of 5, based on 196 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech salaries here and to read reviews specifically about salary and benefits at Caretel Infotech, click here .
How is the work culture at Caretel Infotech?
Work culture at Caretel Infotech is rated 3.2 out of 5 by 196 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Caretel Infotech, click here .
How is the job security at Caretel Infotech?
Based on 196 reviews on AmbitionBox, Caretel Infotech employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Caretel Infotech. To read reviews about job security at Caretel Infotech, click here .

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Customer Service Representative
52 salaries
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₹0.5 L/yr - ₹2.8 L/yr

Customer Care Executive
47 salaries
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₹1 L/yr - ₹2.6 L/yr

Customer Service Executive
28 salaries
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₹0.8 L/yr - ₹3 L/yr

CSR Executive
18 salaries
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₹1.2 L/yr - ₹3 L/yr

Team Lead Operations
12 salaries
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₹2.5 L/yr - ₹4 L/yr

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