Caretel Infotech is rated
3.2 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
3.2 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Caretel Infotech CSR Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
Sort by:
Popular
CSR
NIC Service desk Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2020
Likes
Good team work and support staff is very helpful.
Dislikes
Salary package
Work Details
I am attending the call for First Time Resolution to user's by mails and registering the complaint regarding technical issue of the govt website and software or connectivity and cloud vpn network etc.
Chat process and email etc.
Work timings:Â Flexible Timings
Work related travel:Â This job involves
Travel Within City.
There no job security and growth, and for girls don't go there, the HR Sanjay shukla ask girls for love him and purpose
Dislikes
Everything
CSR in
New Delhi
Honda Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Sep 2019
Likes
Infrastructure
Dislikes
Bonus part of company i worked 1.5 year at the time of festival i got 60rs tiffin box
Work Details
Work timings:Â Flexible Timings
CSR in
New Delhi
Csr Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2018
Likes
I don't like caretel because the system (computer's) not working and there is so many problem they don't have parking and they don't give salary on time and they also not give tea and coffee to staff because they don't have it and and there is also problem of electricity and 1 more reason TL (team leader) are not good . And biggest problem they don't increase the salary when you become a senior . I hate this company...Read More
Dislikes
I already write about that company this company is 3rd class company
Work Details
In caretel i was on the post of CSR and i also work on outbound
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
CSR
Csr Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2018
Likes
Work environment
Dislikes
Work environment innovation
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
CSR in
New Delhi
Operator Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2020
Likes
I am very inspired
Dislikes
Office space
Work Details
Very friendly and carring invironment
Work related travel:Â This job involves
Travel Within City.
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Caretel Infotech.
CSR in
New Delhi
Service Bench Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 14 Jan 2019
Likes
Ask more salary
Dislikes
Salary not getting proper time
Work Details
Work days:Â Alternate Saturday off
Work related travel:Â This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CCO in
New Delhi
Full Time
 ·Â
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Customer Service Representative in
New Delhi
Full Time
 ·Â
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
Dislikes
No prmotion at any cost
No salary hike at any cost.
No performance bonus
No R & R.
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Team Lead in
Noida
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Great place to work
Dislikes
NA
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Customer Service Executive in
New Delhi
Full Time
 ·Â
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 May 2024
Likes
Worst experience they are fraud
Dislikes
Bad environment
Work Details
Work timings:Â Strict Timings
Customer Service Representative in
New Delhi
Full Time
 ·Â
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2022
Likes
Work life balance
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Quality Analyst in
New Delhi
Full Time
 ·Â
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Job security work culture
Dislikes
Compensation management
Work Details
Good
Work days:Â Alternate Saturday off
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Representative in
New Delhi
Full Time
 ·Â
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing to explain
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Work Details
Nothing
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Employee Benefits
No benefits at all
CSR Executive in
New Delhi
Full Time
 ·Â
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2022
Likes
I liked everything as a employee at caretel info
Dislikes
Nothing
Work Details
The work was awesome for me and the seniors were helpful.
Work timings:Â Flexible Timings
CSR Executive in
Noida
Full Time
 ·Â
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2021
Likes
There is no pressure
Dislikes
There is no growth in caretel infotech
Work Details
Not satisfactions
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Customer Service Representative in
New Delhi
Full Time
 ·Â
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2021
Likes
Good work environment. Teammates are supportive.
Dislikes
After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.
Work Details
Job is quite interesting I enjoyed being there with my coligues and management
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
Other Caretel Infotech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Network Support Engineer L2 in
Kolkata
Full Time
 ·Â
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Jan 2025
Likes
Wrost company ever
Dislikes
No salary hikes
No job security
No skill development
Work Details
Work related travel:Â This is a desk job.
Executive in
Noida
Full Time
 ·Â
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2023
Likes
Good place to improve yourself
Dislikes
Experience, not consider to another companies
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
BPO Executive in
Noida
Full Time
 ·Â
BFSI, Investments & Trading Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Good company
Dislikes
Atmosphere not good
Work Details
Work related travel:Â This is a desk job.
Escalation Supervisor in
New Delhi
Full Time
 ·Â
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2023
Likes
Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership.
I got many times employees of the years /Months from clients side .
Nice environment under his leadership.
So many activities like games, quiz competition, dance, party and other programs were organised under his leadership.
I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir.
Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity .
I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps.
Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
Dislikes
Everything is ok. Nothing to dislike.
Only the Salary package was quite low at that time for the experienced candidates only .
Work Details
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Telecaller in
New Delhi
Full Time
 ·Â
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2020
Likes
They are not helping at all
Customer Relationship Executive in
New Delhi
Full Time
 ·Â
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2019
Likes
Caretel provides a free minded zone for employees where they can explore their knowledge and capabilities.
Good start of career
Dislikes
Nothing to dislike
Work Details
Excited
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
HR Officer in
New Delhi
Full Time
 ·Â
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2018
Likes
Work environment
Dislikes
Politics
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Escalation Executive in
New Delhi
Full Time
 ·Â
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Apr 2019
Likes
Learning so many things
Dislikes
It would be good if we have more opportunities to grow
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Team Lead Operations in
New Delhi
Full Time
 ·Â
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Lots of work because it helped myself to upgrade with skills
Dislikes
Minimal hikes for employees even for top performance.
Is Caretel Infotech a good place to work for CSRs?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 9 employee reviews, it's clear that most csrs have an average experience working at Caretel Infotech. Job Security holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does Caretel Infotech pay their CSRs well?
According to AmbitionBox reviews, Caretel Infotech csrs rate their salary and benefits at 2.7 out of 5, based on 9 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's csrs salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for csrs, click here.
How is the work culture at Caretel Infotech for CSRs?
Work culture at Caretel Infotech for csrs is rated 3.3 out of 5 by 9 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Caretel Infotech for csrs, click here.
How is the job security at Caretel Infotech for CSRs?
Based on 9 reviews on AmbitionBox, Caretel Infotech's csrs rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech for csrs, click here.