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Filter reviews by Caretel Infotech Customer Service Executive Reviews
Rating distribution
Category Ratings
Work-life balance
Company culture
Work satisfaction
Skill development
Job security
Promotions
Salary
What employees say about Caretel Infotech?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
57% employees reported
No travel
67% employees reported
View more detailed insights
Jobseekers also viewed
7 reviews found
Customer Service Executive in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst experience they are fraud
Dislikes
Bad environment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Customer Service Executive in Nariana
Full Time
Customer Care Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Independence, happy environment, can ask anything, anytime, multiple times and you will get assisted.
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No increments, partial behavior of seniors in promoting their favorites..
- Salary - Poor
Work Details
Nice and can not forget what I get from this company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Narayangarh
H connect Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team leader and internal management is supportive.
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Only environment problem is there. Like sometimes even basics things not available
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Executive in Chennai
Tamilnadu Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture...
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Not growth.oportunities Not given
- Promotions - Poor
Work Details
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in New Delhi
Voice process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Our team members and TL are cooperative and good enough specially TL is a good human being too he care for team professionally as well as personally as a simple human being too
Dislikes
No proper work environment is there No sanitation and hygienic toilets No cafeteria is there No parking space No incentives and bonus as well as no national holidays available
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Loving Moments
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No Negative
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Executive
OICL Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Teammates was cooperative and officers was good.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
salary package were bit low.
Work Details
It was good work experience, specially Team leader was very cooperative.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employee Benefits
Tea or Coffe were available for Junior level employee also
Similar Designation Reviews
Customer Service Representative in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
No prmotion at any cost No salary hike at any cost. No performance bonus No R & R.
- Salary - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Service Representative in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to explain
- Work satisfaction - Good
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Nothing
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employee Benefits
No benefits at all
Customer Service Representative in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment. Teammates are supportive.
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.
Work Details
Job is quite interesting I enjoyed being there with my coligues and management
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Associate in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Onlye freinds
Dislikes
I don't like whole company
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing like good.
Dislikes
There are political working environment, workload is also very high.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Indian cultural importance
Dislikes
Salary is very much low they r offering
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Noida
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Customer Care Executive in New Delhi
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working experience was absolutely good. For learning point of view organization is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary cycle
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other Caretel Infotech Reviews
CCO in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Network Support Engineer L2 in Kolkata
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wrost company ever
Dislikes
No salary hikes No job security No skill development
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work related travel: This is a desk job.
Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to improve yourself
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Experience, not consider to another companies
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
BPO Executive in Noida
Full Time
BFSI, Investments & Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Atmosphere not good
- Salary - Poor
Work Details
Work related travel: This is a desk job.
Quality Analyst in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security work culture
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Compensation management
- Salary - Poor
Work Details
Good
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Escalation Supervisor in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
CSR Executive in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked everything as a employee at caretel info
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
The work was awesome for me and the seniors were helpful.
Work timings: Flexible Timings
Telecaller in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are not helping at all
Dislikes
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
CSR Executive in Noida
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no pressure
Dislikes
There is no growth in caretel infotech
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Not satisfactions
Work timings: Strict Timings
Work related travel: This is a desk job.
C.S.A in New Delhi
Full Time
Service desk Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process is excellent. It has most of the gov. Projects that enhance knowledge and skills too.
- Skill development - Good
- Work-life balance - Good
Dislikes
The management is having poor managers and seniors. There is no manner of talking with an employee. The worst think is that caretell never give salary on time. Expexted date of salary is 20th or 22nd and this too is by cheque not neft or internet banking.
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift
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- Analytics & KPO
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Caretel Infotech Reviews by Designations
- Caretel Infotech Customer Service Representative Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Caretel Infotech reviews submitted by Caretel Infotech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Caretel Infotech is the right company for you. 75% of em...ployees reported the working days at Caretel Infotech as Rotational Shift. 57% employees reported the work timings at Caretel Infotech as Flexible timing. Read more- Home >
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