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Caretel Infotech

Compare

3.6

based on 196 Reviews

Video summary

Filter reviews by

Caretel Infotech Team Lead Operations Reviews

Updated 31 Dec, 2024

Overall Rating

3.7/5

based on 5 reviews

Rating distribution

2 (40.0%)

0 (0%)

2 (40.0%)

0 (0%)

1 (20.0%)

Category Ratings

4.3

Work-life balance

3.7

Job security

3.1

Work satisfaction

2.5

Skill development

2.2

Company culture

1.3

Salary

1.3

Promotions

What employees say about Caretel Infotech?

Insights from employee reviews on AmbitionBox

Gender based rating

3.2

Rated by Women

2 reviews

4.9

Rated by Men

2 reviews

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5 reviews found

Sort by: Popular

Team Lead Operations in New Delhi

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 31 Dec 2024

Likes

Lots of work because it helped myself to upgrade with skills

Dislikes

Minimal hikes for employees even for top performance.

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Team Lead Operations in New Delhi

Service Provider Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2020

Likes

Job security

Work-life balance - Good

Dislikes

No learning, no laptops provided durin covid Crisis.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

no learning

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in New Delhi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2019

Likes

Work and Personal Life Balance

Job security - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Growth and Salary

Salary - Bad
Promotions - Bad
Company culture - Poor

Team Lead Operations

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Dec 2018

Likes

Everything was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Everything was good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in New Delhi

Call centre tpddl Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Sep 2018

Likes

Nothing

Dislikes

Manager level need to be proffessional not pesonal

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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posted on 21 Mar 2023

Likes

Good company

Skill development - Good
Job security - Excellent
Promotions - Good
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Dislikes

Atmosphere not good

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posted on 13 May 2022

Likes

Verey much supportive

Salary - Excellent
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posted on 05 Dec 2022

Likes

It's very good platform for freshers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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Work related travel: This job involves Travel Within City.

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posted on 12 Apr 2021

Likes

There are no pressure for taking work .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything okk

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My experience is fabulous .

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posted on 29 Sep 2019

Likes

The environment and the supporting staff and team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now

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I am working as Process Trainer here

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Trainer in New Delhi

Business Process Outsourcing Department

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posted on 04 Nov 2022

Likes

Its not a good company

Dislikes

Nothing to dislike .... My mom experience was not good

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

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Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 14 Apr 2019

Likes

Environment are good in our office ...all staff are supported here..

Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor

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posted on 11 Dec 2018

Likes

Atmostpher

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Leader in Kolkata

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posted on 05 Sep 2017

Likes

Only my process and client was good

Dislikes

HR policy leave policy,FNF policy

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

As per the process the SREI Process was very good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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posted on 25 Aug 2019

Likes

Nothing

Dislikes

Management was very bad.

Salary - Bad
Job security - Bad
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Other Caretel Infotech Reviews

CCO in New Delhi

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posted on 17 Sep 2024

Likes

Nothing

Dislikes

Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.

Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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4.0

Work satisfaction

1.0

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5.0

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posted on 26 Sep 2024

Likes

No target, no work pressure as comparison to other BPO. Seniors are ftiendly

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

No prmotion at any cost No salary hike at any cost. No performance bonus No R & R.

Salary - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Network Support Engineer L2 in Kolkata

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posted on 06 Jan 2025

Likes

Wrost company ever

Dislikes

No salary hikes No job security No skill development

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Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

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posted on 19 Nov 2023

Likes

Good place to improve yourself

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
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Dislikes

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posted on 21 Sep 2023

Likes

Great place to work

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in New Delhi

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posted on 21 May 2024

Likes

Worst experience they are fraud

Dislikes

Bad environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

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posted on 29 Dec 2022

Likes

Work life balance

Job security - Excellent
Work-life balance - Excellent

Dislikes

Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in New Delhi

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posted on 20 Jun 2022

Likes

Job security work culture

Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Compensation management

Salary - Poor

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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posted on 26 May 2022

Likes

Nothing to explain

Work satisfaction - Good

Dislikes

Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Nothing

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

No benefits at all

Escalation Supervisor in New Delhi

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posted on 29 Oct 2023

Likes

Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Caretel Infotech Team Lead Operations Reviews by Locations

Caretel Infotech Team Lead Operations New Delhi Reviews

Caretel Infotech Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Caretel Infotech reviews submitted by Caretel Infotech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Caretel Infotech is the right company for you. ...Read more