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Caretel Infotech Customer Service Representative New Delhi Reviews

Updated 26 Sep, 2024
Overall Rating
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2.6/5
based on 18 reviews

Rating distribution

Category Ratings

4.5

Work-life balance

4.0

Job security

3.3

Work satisfaction

3.2

Skill development

1.9

Company culture

1.5

Salary

1.3

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What employees say about Caretel Infotech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

46% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

46% employees reported

No travel

No travel

79% employees reported

Gender based rating

3.0
female

Rated by Women

6 reviews

2.6
male

Rated by Men

11 reviews

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Top Mentions in Caretel Infotech Customer Service Representative New Delhi Reviews

18 reviews found

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People also ask about Caretel Infotech, New Delhi Customer Service Representatives

Is Caretel Infotech, New Delhi a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 18 employee reviews, it's clear that most customer service representatives have a below average experience working at Caretel Infotech, New Delhi. Work-life balance holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 1.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech, New Delhi pay their Customer Service Representatives well?
According to AmbitionBox reviews, Caretel Infotech, New Delhi customer service representatives rate their salary and benefits at 1.5 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech, New Delhi's customer service representatives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech, New Delhi for customer service representatives, click here .
How is the work culture at Caretel Infotech, New Delhi for Customer Service Representatives?
Work culture at Caretel Infotech, New Delhi for customer service representatives is rated 1.9 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech, New Delhi for customer service representatives, click here .
How is the job security at Caretel Infotech, New Delhi for Customer Service Representatives?
Based on 18 reviews on AmbitionBox, Caretel Infotech, New Delhi's customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Caretel Infotech, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Caretel Infotech, New Delhi for customer service representatives, click here .

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46% less than the average Customer Service Representative Salary in India
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