Caretel Infotech Customer Service RepresentativeNew Delhi Reviews
based on 18 reviews
Updated 26 Sep, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Work-Life balance
4.0
Job Security
3.3
Work Satisfaction
3.2
Skill development
1.9
Company culture
1.6
Salary & Benefits
1.3
Promotions/Appraisal
Caretel Infotech is rated
2.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
2.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Caretel Infotech Customer Service Representative New Delhi Reviews
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18 reviews found
Sort by:
Popular
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
Dislikes
No prmotion at any cost
No salary hike at any cost.
No performance bonus
No R & R.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2022
Likes
Work life balance
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing to explain
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Work Details
Nothing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No benefits at all
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2021
Likes
Good work environment. Teammates are supportive.
Dislikes
After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.
Work Details
Job is quite interesting I enjoyed being there with my coligues and management
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 23 Jun 2023
Likes
Indian cultural importance
Dislikes
Salary is very much low they r offering
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2023
Likes
Over all good experience
Dislikes
Na
Work Details
Work timings: Flexible Timings
Customer Service Representative in
New Delhi
CSR Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2021
Likes
No target process no pressure on working
Dislikes
Salary increment very poor
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Caretel Infotech.
Customer Service Representative in
New Delhi
Csr Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Oct 2018
Likes
Environment is very friendly supportive colleagues and upper staff and clean washrooms
People also ask about Caretel Infotech, New Delhi Customer Service Representatives
Is Caretel Infotech, New Delhi a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 18 employee reviews, it's clear that most customer service representatives have a below average experience working at Caretel Infotech, New Delhi. Work-Life balance holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 1.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech, New Delhi pay their Customer Service Representatives well?
According to AmbitionBox reviews, Caretel Infotech, New Delhi customer service representatives rate their salary and benefits at 1.6 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech, New Delhi's customer service representatives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech, New Delhi for customer service representatives, click here.
How is the work culture at Caretel Infotech, New Delhi for Customer Service Representatives?
Work culture at Caretel Infotech, New Delhi for customer service representatives is rated 1.9 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech, New Delhi for customer service representatives, click here.
How is the job security at Caretel Infotech, New Delhi for Customer Service Representatives?
Based on 18 reviews on AmbitionBox, Caretel Infotech, New Delhi's customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Caretel Infotech, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Caretel Infotech, New Delhi for customer service representatives, click here.
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