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Caretel Infotech

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3.7

based on 194 Reviews

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Caretel Infotech Customer Service Representative New Delhi Reviews

based on 18 reviews
Updated 26 Sep, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

4.5

Work-Life balance

4.0

Job Security

3.3

Work Satisfaction

3.2

Skill development

1.9

Company culture

1.6

Salary & Benefits

1.3

Promotions/Appraisal

Top Mentions in Caretel Infotech Customer Service Representative New Delhi Reviews

18 reviews found

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1w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about Caretel Infotech, New Delhi Customer Service Representatives

Is Caretel Infotech, New Delhi a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 18 employee reviews, it's clear that most customer service representatives have a below average experience working at Caretel Infotech, New Delhi. Work-Life balance holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 1.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech, New Delhi pay their Customer Service Representatives well?
According to AmbitionBox reviews, Caretel Infotech, New Delhi customer service representatives rate their salary and benefits at 1.6 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech, New Delhi's customer service representatives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech, New Delhi for customer service representatives, click here.
How is the work culture at Caretel Infotech, New Delhi for Customer Service Representatives?
Work culture at Caretel Infotech, New Delhi for customer service representatives is rated 1.9 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Caretel Infotech, New Delhi for customer service representatives, click here.
How is the job security at Caretel Infotech, New Delhi for Customer Service Representatives?
Based on 18 reviews on AmbitionBox, Caretel Infotech, New Delhi's customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Caretel Infotech, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Caretel Infotech, New Delhi for customer service representatives, click here.

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Caretel Infotech New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Caretel Infotech reviews submitted by Caretel Infotech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Caretel Infotech is the right company for you. 46% of e...mployees reported the working days at Caretel Infotech as Monday to Saturday. 69% employees reported the work timings at Caretel Infotech as Strict timing. Read more

Gender Based Ratings for Caretel Infotech Customer Service Representative New Delhi

based on 17 reviews
3.0
Rated by 6 Women

Rated 3.5 for Job Security and 3.0 for Company Culture

women
2.6
Rated by 11 Men

Rated 4.7 for Work-Life Balance and 4.0 for Job Security

men

Working Days for Caretel Infotech Customer Service Representative New Delhi

based on 18 reviews
Monday to Saturday
46%
Rotational Shift
36%
Other
18%

Work Timings for Caretel Infotech Customer Service Representative New Delhi

based on 18 reviews
Strict (9am - 6pm)
Flexible timing
Strict (7pm - 4pm)
46%
31%
8%
15% employees reported other strict timings

Shift Timings for Caretel Infotech Customer Service Representative New Delhi

based on 18 reviews
Day shift
Night shift
89%
11%

Business Travel for Caretel Infotech Customer Service Representative New Delhi

based on 18 reviews
No travel
79%
Within city
14%
Within country
7%
Caretel Infotech Customer Service Representative Salaries in New Delhi
based on 41 salaries
₹0.9 L/yr - ₹2.8 L/yr
46% less than the average Customer Service Representative Salary in India
View more details
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