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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Service Representative Reviews
Overall Rating
based on 40
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
64% employees reported
Flexible timing
71% employees reported
No travel
81% employees reported
View more detailed insights
Gender based rating
Rated by Women
21 reviews
Rated by Men
16 reviews
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in Amazon Customer Service Representative Reviews
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stubbornpanda
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response.
(Almost 2 weeks)
Any idea, how much time does it takes?
Role - Amazon SDE new grad
Location - UK
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People also ask about Amazon's Customer Service Representatives
Is Amazon a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 40 employee reviews, it's clear that most customer service representatives have a positive experience working at Amazon.
Work-life balance holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.7.
Read reviews about
career growth
on AmbitionBox.
Does Amazon pay their Customer Service Representatives well?
According to AmbitionBox reviews, Amazon customer service representatives rate their salary and benefits at 4.0 out of 5, based on 40 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service representatives salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer service representatives,
click here
.
How is the work culture at Amazon for Customer Service Representatives?
Work culture at Amazon for customer service representatives is rated 4.0 out of 5 by 40 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service representatives,
click here
.
How is the job security at Amazon for Customer Service Representatives?
Based on 40 reviews on AmbitionBox, Amazon's customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
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Office cab/shuttle
5 total
responses
Free meal
3 total
responses
Stock options
1 total
response
Health insurance
5 total
responses
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