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asked in
Customer Care Executive interview
Q1. What is customer service, how do we deal with customer service
asked in
Customer Care Executive interview
Q2. can you communicate with customers of rage behaviour in very calming tone
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Customer Care Executive interview
Q4. What does the phrase One on One mean?
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Customer Care Executive interview
Q5. Is T20 Cricket killing Real Cricketing Skills?
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Career Advice
2w
monstrouswatermelon
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works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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People also ask about Amazon's Customer Care Executives
Is Amazon a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 261 employee reviews, it's clear that most customer care executives have a positive experience working at Amazon. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.9. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon customer care executives rate their salary and benefits at 4.3 out of 5, based on 261 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer care executives salaries here and to read reviews specifically about salary and benefits at Amazon for customer care executives, click here.
How is the work culture at Amazon for Customer Care Executives?
Work culture at Amazon for customer care executives is rated 4.4 out of 5 by 261 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer care executives, click here.
How is the job security at Amazon for Customer Care Executives?
Based on 261 reviews on AmbitionBox, Amazon's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer care executives, click here.
Is work from home available to Customer Care Executives at Amazon?
According to AmbitionBox, 92% of Amazon's customer care executives work from home permanently, 4% work from the office, and 4% follow a hybrid model, based on 23 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for customer care executives, click here.
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Work Policy for Amazon Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 23 reviews in last 6 months
Permanent work from home
92%
Work from office
4%
Hybrid
4%
3 days/week from office
4%
Gender Based Ratings for Amazon Customer Care Executive
based on 244 reviews
Rated by 107
Women
Rated by 137
Men
Working Days for Amazon Customer Care Executive
based on 261 reviews
Rotational Shift
55%
Monday to Friday
29%
Monday to Saturday
10%
Other
5%
Alternate Saturday off
1%
Work Timings for Amazon Customer Care Executive
based on 261 reviews
Flexible timing
Strict (9am - 5pm)
Strict (11pm - 8am)
59%
5%
3%
33% employees reported other strict timings
Shift Timings for Amazon Customer Care Executive
based on 261 reviews
Day shift
Night shift
68%
32%
Business Travel for Amazon Customer Care Executive
based on 261 reviews
No travel
77%
Within city
16%
Within country
4%
International travel
3%
25%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
36 total
responses
Free meal
23 total
responses
International/On-site exposure
13 total
responses
Joining bonus
11 total
responses
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