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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Care Executive Reviews
Overall Rating
based on 268
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
81% employees reported
Rotational Shift
55% employees reported
Flexible timing
60% employees reported
No travel
77% employees reported
View more detailed insights
Gender based rating
Rated by Women
111 reviews
Rated by Men
140 reviews
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in Amazon Customer Care Executive Reviews
268 reviews found
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stubbornpanda
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response.
(Almost 2 weeks)
Any idea, how much time does it takes?
Role - Amazon SDE new grad
Location - UK
Got a question about Amazon?
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asked in
Customer Care Executive interview
Q1. What is customer service, how do we deal with customer service
asked in
Customer Care Executive interview
Q2. can you communicate with customers of rage behaviour in very calming tone
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asked in
Customer Care Executive interview
Q4. What does the phrase One on One mean?
asked in
Customer Care Executive interview
Q5. Is T20 Cricket killing Real Cricketing Skills?
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People also ask about Amazon's Customer Care Executives
Is Amazon a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 268 employee reviews, it's clear that most customer care executives have a positive experience working at Amazon.
Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.9.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Amazon pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon customer care executives rate their salary and benefits at 4.3 out of 5, based on 268 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer care executives,
click here
.
How is the work culture at Amazon for Customer Care Executives?
Work culture at Amazon for customer care executives is rated 4.4 out of 5 by 268 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer care executives,
click here
.
How is the job security at Amazon for Customer Care Executives?
Based on 268 reviews on AmbitionBox, Amazon's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer care executives,
click here
.
Is work from home available to Customer Care Executives at Amazon?
According to AmbitionBox, 81% of Amazon's customer care executives work from home permanently, 8% work from the office, and 11% follow a hybrid model, based on 26 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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28%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
36 total
responses
Free meal
23 total
responses
International/On-site exposure
13 total
responses
Joining bonus
11 total
responses
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