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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Customer Care Executive Indore Reviews

Updated 30 Jan, 2024

Overall Rating

4.8/5

based on 8 reviews

Rating distribution

5

6 (75.0%)

4

1 (12.5%)

3

0 (0%)

2

0 (0%)

1

1 (12.5%)

Category Ratings

4.5

Company culture

4.5

Salary

4.4

Work-life balance

4.4

Promotions

4.3

Skill development

4.3

Work satisfaction

4.1

Job security

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

4.8

Rated by Men

4 reviews

Amazon is rated 4.8 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Amazon is rated 4.8 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Care Executive in Indore

Full Time

·

Service Delivery Department

5.0

posted on 30 Jan 2024

Overall Rating

Customer Care Executive in Indore

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 05 Dec 2018

Likes

Very unorganized process. Your stability in the company is decided by the stubborn indian customers who don't understand the limitation and policies. No job security.

Dislikes

Mismanaged process with no job security.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

What people are saying about Amazon

View All

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Customer Care Executive in Indore

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2019

Likes

Great environment to grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Acw😅😅

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top Amazon Customer Care Executive Interview Questions

asked in Customer Care Executive interview

Q1. What is customer service, how do we deal with customer service

View answers (9)

asked in Customer Care Executive interview

Q2. can you communicate with customers of rage behaviour in very calming tone

View answers (2)

Get interview-ready with top interview questions

View all 17 questions

asked in Customer Care Executive interview

Q3. What is HR in India?

View answers (7)

asked in Customer Care Executive interview

Q4. What does the phrase One on One mean?

View answers (2)

asked in Customer Care Executive interview

Q5. Is T20 Cricket killing Real Cricketing Skills?

View answers (2)

Customer Care Executive in Indore

Customer Service Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2020

Likes

Amazon is supporting in every expect of life.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Care Executive in Indore

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2019

Likes

Nice working with Amazon. Flexibility in timings and shifts. Motivated and Co operative at work. Providing exposure to work and you.

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It's to be a permanent employment rather than contractual.

Work Details

Work is exciting at Amazon, if u perform well at all grounds

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Indore

Vijay nagar Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2018

Likes

All of excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

It will be a great learning experience.

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Indore

Back office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Apr 2018

Likes

Work environment was best.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad

Work Details

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Care Executive in Indore

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Dec 2019

Likes

Working culture was very good and supportive. Atmosphere was very competitive towards work. There were specific persons for any kind of help to handle customers which known as subject matter experts.

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Online the timings which was rotational.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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Amazon Customer Care Executive Reviews by Locations

Amazon Customer Care Executive Hyderabad / Secunderabad Reviews
Amazon Customer Care Executive Noida Reviews
Amazon Customer Care Executive Pune Reviews
Amazon Customer Care Executive Coimbatore Reviews
Amazon Customer Care Executive Chandigarh Reviews
Amazon Customer Care Executive Kolkata Reviews
Amazon Customer Care Executive Bangalore / Bengaluru Reviews
Amazon Customer Care Executive Jaipur Reviews
Amazon Customer Care Executive New Delhi Reviews
Show more

Amazon Indore Reviews by Designations

Amazon Customer Service Executive Indore Reviews
Amazon Customer Service Associate Indore Reviews
Amazon Associate Indore Reviews
Amazon Virtual Customer Service Indore Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 50% of employees reported the working d...ays at Amazon as Rotational Shift. 50% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Customer Care Executive Indore Reviews

Amazon Customer Care Executive Salaries in Indore

based on 41 salaries

₹1.3 L/yr - ₹4 L/yr

23% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Amazon Customer Care Executive Indore

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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