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4.1

based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Amazon Customer Care Executive Hyderabad / Secunderabad Reviews

based on 33 reviews
Updated 31 Oct, 2023

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.9

Company culture

3.9

Skill development

3.6

Work Satisfaction

3.6

Work-Life balance

3.5

Promotions/Appraisal

3.3

Salary & Benefits

Top Mentions in Amazon Customer Care Executive Hyderabad / Secunderabad Reviews

33 reviews found

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Top Amazon Customer Care Executive Interview Questions

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asked in Customer Care Executive interview
Q1. What is customer service, how do we deal with customer ... read more
View answers (9)
asked in Customer Care Executive interview
Q2. can you communicate with customers of rage behaviour in ... read more
View answers (2)

Get interview-ready with top interview questions

View all 16 questions
asked in Customer Care Executive interview
Q3. What is HR in India?
View answers (7)
asked in Customer Care Executive interview
Q4. What does the phrase One on One mean?
View answers (2)
asked in Customer Care Executive interview
Q5. Is T20 Cricket killing Real Cricketing Skills?
View answers (2)
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People also ask about Amazon, Hyderabad / Secunderabad Customer Care Executives

Is Amazon, Hyderabad / Secunderabad a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 33 employee reviews, it's clear that most customer care executives have an average experience working at Amazon, Hyderabad / Secunderabad. Job Security holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.3. Read reviews about job security and salary & benefits on AmbitionBox.
Does Amazon, Hyderabad / Secunderabad pay their Customer Care Executives well?
According to AmbitionBox reviews, Amazon, Hyderabad / Secunderabad customer care executives rate their salary and benefits at 3.3 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Amazon, Hyderabad / Secunderabad's customer care executives salaries here and to read reviews specifically about salary and benefits at Amazon, Hyderabad / Secunderabad for customer care executives, click here.
How is the work culture at Amazon, Hyderabad / Secunderabad for Customer Care Executives?
Work culture at Amazon, Hyderabad / Secunderabad for customer care executives is rated 3.9 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Amazon, Hyderabad / Secunderabad for customer care executives, click here.
How is the job security at Amazon, Hyderabad / Secunderabad for Customer Care Executives?
Based on 33 reviews on AmbitionBox, Amazon, Hyderabad / Secunderabad's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Hyderabad / Secunderabad for customer care executives, click here.

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Amazon Customer Care Executive Reviews by Locations

Amazon Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 83% of employees reported the working ...days at Amazon as Rotational Shift. 52% employees reported the work timings at Amazon as Strict timing. Read more

Gender Based Ratings for Amazon Customer Care Executive Hyderabad / Secunderabad

based on 30 reviews
4.0
Rated by 14 Women

Rated 4.2 for Work Satisfaction and 4.0 for Work-Life Balance

women
3.5
Rated by 16 Men

Rated 4.3 for Job Security and 3.9 for Skill Development

men

Working Days for Amazon Customer Care Executive Hyderabad / Secunderabad

based on 33 reviews
Rotational Shift
83%
Other
13%
Monday to Friday
4%

Work Timings for Amazon Customer Care Executive Hyderabad / Secunderabad

based on 33 reviews
Flexible timing
Strict (10pm - 7am)
Strict (11pm - 8am)
48%
7%
7%
38% employees reported other strict timings

Shift Timings for Amazon Customer Care Executive Hyderabad / Secunderabad

based on 33 reviews
Day shift
Night shift
62%
38%

Business Travel for Amazon Customer Care Executive Hyderabad / Secunderabad

based on 33 reviews
No travel
77%
Within city
18%
International travel
5%
Amazon Customer Care Executive Salaries in Hyderabad / Secunderabad
based on 105 salaries
₹1.5 L/yr - ₹5.5 L/yr
34% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Amazon Customer Care Executive Hyderabad / Secunderabad
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
3 total responses
+5 more benefits
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