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WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
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  1st Edition

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Engaged Employer

Amazon

Compare

4.1

based on 25.7k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Care Executive Kolkata Reviews

Updated 25 Mar, 2025

Overall Rating

4.5/5

based on 8 reviews

Rating distribution

6 (75.0%)

1 (12.5%)

0 (0%)

1 (12.5%)

Category Ratings

4.6

Work-life balance

4.2

Work satisfaction

4.1

Job security

4.0

Salary

3.9

Promotions

3.7

Company culture

3.6

Skill development

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

34% employees reported

Flexible timing

63% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.3

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Contractual

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2025

Likes

Work culture

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

I have found nothing yet to dislike about Amazon.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

View All

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Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: other

Work timings: Flexible Timings

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 17 questions

Customer Care Executive in Kolkata (working remotely)

Full Time

DBA / Data warehousing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2023

Likes

My hobby

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Skill development - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 May 2022

Likes

Nothing

Dislikes

Payment Delay

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very Bad

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Amazon customer care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2022

Likes

Yes i like to work in Amazon campany

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Yes

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 01 May 2021

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Care Executive in Kolkata

customer care Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2019

Likes

The best part is work from home .One does not have to fight to go office . Especially travelling in Kolkata is awful during the rush hour . This is the reason i left my previous organization even with higher salary . Another reason is managers are good and understanding . So far so good waiting for the appraisal , lets see how much i get . Over all good .

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as of now.

Work Details

Customer care executive . Assisting customers with order related issues.

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

We get gift vouchers based on our performance.

Return to all reviews

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Amazon Customer Care Executive Reviews by Locations

Amazon Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 34% of employees reported the working d...Read more