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Amazon

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based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Amazon Customer Service Associate (Csa) Kolkata Reviews

based on 4 reviews

Updated 21 Jan, 2022

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.5

Work-Life balance

4.2

Job Security

3.9

Skill development

3.9

Work Satisfaction

3.6

Salary & Benefits

2.8

Promotions/Appraisal

4 reviews found

Sort by: Popular

Customer Service Associate (Csa) in Kolkata

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Jan 2022

Likes

Work culture is good , yearly bonus and other allowances are given

Dislikes

Less growth opportunity

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jul 2021

Likes

Bad compensation

Dislikes

Bad compensation

Work Details

Best

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Bank of Singapore

Paymasters of IT in Chennai

Some companies I knew 1) Walmart 2) Amazon 3) Paypal 4) Ford 5) Toyota Connected Vehicle Can you comment the companies you know? Note: TCS, Accenture, Wipro etc. are not pay masters.

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Customer Service Associate (Csa) in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 30 Aug 2020

Likes

I saw many companies caring for their customers but in Amazon they care for employees same as customers. In this pandemic situation Amazon ensure that not only we get salary on time but also get full salary. Apart from this various well being programme has been continuously running to ensure employees well being. Thank you Amazon.

Dislikes

Till now did not get, hope it still remain the same.

Work Details

Well balanced work life with adequate time for family as well and work from home really help in this

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Kolkata

cs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2021

Likes

good

Dislikes

contractual role

Work Details

Work timings: Flexible Timings

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Amazon Customer Service Associate (Csa) Reviews by Locations

Amazon Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 67% of employees reported the working d...Read more

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Amazon Customer Service Associate (Csa) Kolkata Reviews

Working Days for Amazon Customer Service Associate (Csa) Kolkata

based on 4 reviews

Rotational Shift

67%

Monday to Friday

33%

Work Timings for Amazon Customer Service Associate (Csa) Kolkata

based on 4 reviews

Flexible timing

Strict (11pm - 8am)

75%

25%

Shift Timings for Amazon Customer Service Associate (Csa) Kolkata

based on 4 reviews

Night shift

100%

Business Travel for Amazon Customer Service Associate (Csa) Kolkata

based on 4 reviews

No travel

60%

Within country

20%

Within city

20%

Employee Benefits for Amazon Customer Service Associate (Csa) Kolkata

International/On-site exposure

1 total response

Free meal

1 total response

Health insurance

1 total response

Job/Soft skill training

2 total responses

+1 more benefit

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