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WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
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  2nd Edition
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  1st Edition

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Engaged Employer

Amazon

Compare

4.0

based on 25.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Service Associate (Csa) Hyderabad / Secunderabad Reviews

Updated 3 Oct, 2024

Overall Rating

4.1/5

based on 15 reviews

Rating distribution

6 (46.2%)

4 (30.8%)

3 (23.1%)

0 (0%)

Category Ratings

4.9

Company culture

4.4

Salary

4.3

Work-life balance

4.1

Promotions

3.9

Work satisfaction

3.8

Skill development

3.0

Job security

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

82% employees reported

Flexible timing

67% employees reported

No travel

90% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

4 reviews

3.6

Rated by Men

5 reviews

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15 reviews found

Sort by: Popular

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Oct 2024

Likes

The culture and the timings are flexible so chin up

Salary - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

The aux which we have to follow and the cafeteria food taste is worst

Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Feb 2022

Likes

It was a mediocre

Salary - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

They always hires freshers by kicking out the experience candidts.

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

What people are saying about Amazon

View All

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works at

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Customer Service Associate (Csa) in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2023

Likes

It's an awesome place to work

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cons

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2023

Likes

Stress free environment and everyone is friendly

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Growth opportunities are a bit less

Work Details

Work policy: Wfh due to covid

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Part Time

CSA Amazon Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2023

Likes

CSA Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't like

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer service associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2022

Likes

Good morning sir sorry for the delay in getting back to you

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good morning sir sorry for the delay in getting back to you

Work Details

Guys are you broo love you too broo love you

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2022

Likes

Nice working in Amazon Best workplace Great leadership

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything’s great Except for having high metrics to acheive

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2021

Likes

One of the best company in the world. I have 20 years of experience and I can proudly say, the way Amazon treats their employee, no other company is that much focused. Equality is always there.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate (Csa) in Hyderabad / Secunderabad

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2022

Likes

The Environment nd the staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No…

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 25 Jul 2021

Likes

No comments

Company culture - Excellent

Dislikes

Work life balance

Salary - Poor
Job security - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2019

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 May 2021

Likes

Its was my first MNC. Learned the whole process of cs and the training system was good too. Learned various process handling.

Salary - Excellent
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work pressure is high but ones one gets the hang of it easy to deal.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Hyderabad / Secunderabad

Customer service representative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2018

Likes

Working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

It's amazing

Work days: Monday to Friday (Flexible Timings)

Employee Benefits

Salary package

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Amazon Customer Service Associate (Csa) Reviews by Locations

Amazon Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 82% of employees reported the working ...Read more