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WINNERS AWAITED!
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  WINNERS AWAITED!
  
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  1st Edition

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Engaged Employer

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Amazon

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based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Amazon Customer Service Associate (Csa) Pune Reviews

based on 7 reviews

Updated 26 Mar, 2023

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

4.3

Company culture

3.7

Salary & Benefits

3.4

Work-Life balance

3.4

Job Security

3.1

Work Satisfaction

3.0

Skill development

3.0

Promotions/Appraisal

7 reviews found

Sort by: Popular

Customer Service Associate (Csa) in Pune

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Jan 2023

Likes

Company Culture.

Dislikes

No work satisfaction. No appraisals. No growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate (Csa) in Pune

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 26 Mar 2023

Likes

Benefits and compensations are good

Dislikes

no particular issues

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Pune

Full Time

·

Retail Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Nov 2022

Likes

Work culture is Amazing

Dislikes

Worst management team

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

The job security is excellent. The culture in here is very chill.

Dislikes

The only thing I don't like is they are very adhered

Work Details

Smooth.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate (Csa) in Pune

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 09 Apr 2021

Likes

Every one tries to understand everyone and help anyone.

Dislikes

I just wish they paid more.

Work Details

Amazon had provide me a learning experience and good environment. If anyone wants to work in the company please do not hesitate. you'll meet great people and helpful people in this company.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Pune

Pune Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 19 Jul 2021

Likes

Working culture

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate (Csa) in Pune

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 May 2021

Likes

Leaves

Dislikes

Growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Amazon.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Amazon Customer Service Associate (Csa) Reviews by Locations

Amazon Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 86% of employees reported the working d...Read more

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Amazon Customer Service Associate (Csa) Pune Reviews

Working Days for Amazon Customer Service Associate (Csa) Pune

based on 7 reviews

Rotational Shift

86%

Monday to Friday

14%

Work Timings for Amazon Customer Service Associate (Csa) Pune

based on 7 reviews

Flexible timing

Strict (9pm - 6am)

Strict (10pm - 7am)

29%

24%

24%

23% employees reported other strict timings

Shift Timings for Amazon Customer Service Associate (Csa) Pune

based on 7 reviews

Night shift

100%

Business Travel for Amazon Customer Service Associate (Csa) Pune

based on 7 reviews

No travel

57%

Within city

43%

Employee Benefits for Amazon Customer Service Associate (Csa) Pune

Office cab/shuttle

2 total responses

Free meal

2 total responses

International/On-site exposure

1 total response

Health insurance

2 total responses

+4 more benefits

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