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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
Reviews
25.6k
Salaries
1.2L
Interviews
5k
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2.7k
Benefits
4.4k
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58

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Amazon C.S.A Pune Reviews

Updated 5 Apr, 2024

Overall Rating

4.0/5

based on 17 reviews

Rating distribution

5

9 (52.9%)

4

4 (23.5%)

3

2 (11.8%)

2

0 (0%)

1

2 (11.8%)

Category Ratings

3.9

Company culture

3.7

Salary

3.6

Job security

3.4

Work satisfaction

3.3

Work-life balance

3.2

Skill development

3.0

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

27% employees reported

No travel

84% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

9 reviews

3.1

Rated by Men

7 reviews

Amazon is rated 4.0 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Amazon is rated 4.0 out of 5 stars on AmbitionBox, based on 17 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

C.S.A in Pune

Full Time

·

General Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Nov 2023

Likes

Its great

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

its a good

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel.

C.S.A in Pune

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Mar 2023

Likes

Nothing.

Dislikes

Management is hopeless and useless. Amazon just state they care for their employees,but in reality they not. One of the worst company i have seen.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

What people are saying about Amazon

View All

optimisticvegabond

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

Got a question about Amazon?

Ask anonymously on communities.

C.S.A in Pune

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 May 2023

Likes

Working environment is nice

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics involved

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Full Time

·

Voice / Blended Department

5.0

posted on 05 Apr 2024

Overall Rating

C.S.A in Pune

Full Time

·

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Apr 2021

Likes

Good place to work

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Shift timing

C.S.A in Pune

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2023

Likes

Very good managers n supporting staff

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hectic call flow

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Dec 2022

Likes

Great manager 3xcellent work life balance growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

C.S.A in Pune

Full Time

·

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Nov 2018

Likes

Nice work culture

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

From my point of view... Less growth

Work Details

Customer service associate

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

C.S.A in Pune

Contractual

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Mar 2023

Likes

Salary benefits

Salary - Excellent

Dislikes

No job security

Skill development - Poor
Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Full Time

·

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Aug 2022

Likes

Work environment and seniors behaviour

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotions

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 27 Jul 2022

Likes

Nice culture

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

Shift timings and work load is too much

Skill development - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Csa Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Apr 2022

Likes

Great work culture

Dislikes

No further job opportunity

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Amazon business Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2021

Likes

Excellent workplace,with excellent management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing 10/10

Work Details

No words to describe it is reliable and excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Zeta card was excellent topping

C.S.A in Pune

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2021

Likes

Job satisfaction

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nthg.

Work Details

Great

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Csa Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Dec 2019

Likes

They give u nothing....just a 16k ...entry level job

Dislikes

Not good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

C.S.A in Pune

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2019

Likes

The working conditions like the workforce management can do better if the process requirement and workflow is balanced

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing so far

Work Details

Peek time its hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Pune

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 23 Nov 2021

Likes

As CSA you would be able to see a lot of activities happening

Job security - Good
Company culture - Good

Dislikes

Sometimes managers are pain in A s s.

Salary - Bad
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

Tell us how to improve this page.

Amazon C.S.A Reviews by Locations

Amazon C.S.A Hyderabad / Secunderabad Reviews
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Amazon Pune Reviews by Designations

Amazon Customer Service Associate Pune Reviews
Amazon Customer Service Executive Pune Reviews
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Amazon Senior Product Compliance Associate Pune Reviews
Amazon Sr. Compliance Associate Pune Reviews
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Amazon Team Manager Pune Reviews
Amazon Customer Support Associate Pune Reviews
Amazon Resolution Specialist Pune Reviews
Amazon Team Lead Pune Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 79% of employees reported the working ...days at Amazon as Rotational Shift. 73% employees reported the work timings at Amazon as Strict timing. Read more

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Amazon C.S.A Pune Reviews

Amazon C.S.A Salaries in Pune

based on 71 salaries

₹2 L/yr - ₹5 L/yr

25% more than the average C.S.A Salary in India

View more details

Employee Benefits for Amazon C.S.A Pune

Office cab/shuttle

1 total response

Health insurance

2 total responses

Child care facility

1 total response

Job/Soft skill training

3 total responses

+2 more benefits

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