Amazon Customer Service Executive Pune Reviews

Likes

work culture

Dislikes

nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The culture and the environment

Dislikes

They hire at mostly on contract

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

working with amazon is best thing

Likes

Good work culture. Flexible timings

Dislikes

Salary and politics by management. The company does not want the internal employees to grow and prosper. They hire external ones

Likes

Working culture was good.

Dislikes

Nothing to say wrong

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Food vouchers and other benefits

Dislikes

Job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

When your name get a suffix of "Amazonian" its a proud feeling which can't be expressed in words to be honest. All I liked here was the benefits I gained during pandemic where one of the company where I was placed postponed my date of joining. At Amazon I never though that Customer Service would be a department where you will learn anything special. But the truth is working here with the professionals in your team, you gotta learn proper way of communication, how to speak to a customer, customer understanding, customer problem analysis, solution dugout, Gemba principles, teamworking and much more. The corporate culture at Amazon is amazing. You don't have bosses there sitting on desk and ordering you, rather they will be so polite and friendly who will work exceptionally well to help you grow and excel. Apart from this I was paid very well and the salary was always credited without any delay even during pandemic. Also there were so many great initiatives and programs taking place virtually, winning some of the programmes you would be awarded with Amazon Giftcard. The management team is great here. One important thing about job security is, I received an offer for full time contract role of 6 months and it wasnt extended due to business requirements. There are several departments in Customer Service at Amazon, once you are done with 6months experience, you can again sit for assessment (if there are any vacancy) and then maybe you are alloted to new role. Everything here is a memory for me. Proud Amazonian....Read More

Dislikes

Job was completely based on contract basis. There are very less chances for gaining technical skill if you work in customer service department but you still can gain a lot of skills if you work in technical departments. Very strict working hours. During my tenure at Amazon due to pandemic I had to work from home so there are not many things I didn't like about working here.

Work Details

Wonderful! I am proud to have worked here even for a small role.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Leave policy

Dislikes

Everything else apart from.leave policy

Likes

Amazon values their employees. Recognition and appreciation for your extra mile is outstanding. Honoured being part of Earth's most customer centring company.

Dislikes

There are no dislikes

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security, perks and benefits, good managers (not all,but most of them), policies and supportive initiatives

Dislikes

No room for growth, favouritism culture, no good opportunities insides and even if there are internal job postings listed they are reall tough to crack with all the conditions and metrics

Work Details

Well balanced

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon take care of your employees as there children

Dislikes

Nothing