Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Executive Noida Reviews
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35 reviews found
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Popular
Customer Service Executive in
Noida
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 May 2024
Likes
It's good.
Dislikes
Promotions are very difficult even. if you will be working for more than three four years.
Senseless leadership, blood sucking monster policies & Managers, few of them don't even know proper English, disrespecting everyone is normal there!
Work Details
Work policy:
Mismanagement is at its top, only targets r priority not Employees health
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Jan 2023
Likes
Salary on time, leave policy, extra benefits, parental leave
Dislikes
Management people don’t take any feedback seriously, they just want numbers. very low salary hike and building indirect pressure on employees. HR connect is very rare. They also do not listen to any point of employee, do not clear any doubts before and after hiring.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Noida
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2022
Likes
Good for work environment
Dislikes
Salary Hike
Customer Service Executive in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 May 2022
Likes
Work culture is great but do not expect growth in 2 years, and if you are hired on a temp role they will not consider your experience
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Amazon.
Customer Service Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2022
Likes
The culture and different departments and giving training for different skills
I love working with Amazon. It's a really very nice place to work. Managers and colleagues are sooo sooo supportive and the work culture is also great. I wish I can join the organization again.
Dislikes
There is nothing bad about Amazon.
Work Details
It's sooo interesting. I have learned so many things over there.
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Noida
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Jul 2020
Likes
no work pressure
Dislikes
no growth
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Noida
Contractual
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Aug 2023
Likes
The policies and the company culture.
Dislikes
Salary is less in front of the work load also I didn't get my joining kit while joining.. So this was the disappointment for me.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Noida
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2021
Likes
We used to get salary before the date
Benifits other than salary were good
Dislikes
Workload is high
Work Details
Job is quite interesting but also tiring at times
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Work ethic
Dislikes
Opportunity and promotion
Customer Service Executive in
Noida
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2021
Likes
The management of company is very nice. Amazon always deliver what they promise to their employees. Amazon have friendly environment.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Noida
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2022
Likes
The gifts and gift cards
Dislikes
Office politics
IJP
No importance
No impact
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2022
Likes
Great leadership and liberal leave policy
Dislikes
No incentives
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Everything
Dislikes
Nothing
Work Details
Exiting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
I love everything in Amazon , the wfh they are providing , the facilities and packages they are giving .
Dislikes
Though there is nothing like dislike but amazon should concentrate on permanent roles , they hired most of the employees on contract ,but it should be permanent for better opportunity .
Work Details
I worked with Amazon for more than a year I was ok contract and everything was good .
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Number one company for working
Dislikes
Nothing is bad here.
Work Details
My work is good as the environment and team leaders are very cooperative
People also ask about Amazon, Noida Customer Service Executives
Is Amazon, Noida a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 35 employee reviews, it's clear that most customer service executives have a positive experience working at Amazon, Noida. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon, Noida pay their Customer Service Executives well?
According to AmbitionBox reviews, Amazon, Noida customer service executives rate their salary and benefits at 4.0 out of 5, based on 35 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon, Noida is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon, Noida's customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon, Noida for customer service executives, click here.
How is the work culture at Amazon, Noida for Customer Service Executives?
Work culture at Amazon, Noida for customer service executives is rated 4.4 out of 5 by 35 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Noida. To read reviews specifically about work culture at Amazon, Noida for customer service executives, click here.
How is the job security at Amazon, Noida for Customer Service Executives?
Based on 35 reviews on AmbitionBox, Amazon, Noida's customer service executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, Noida, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon, Noida for customer service executives, click here.
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