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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
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Amazon Customer Service Executive Mumbai Reviews

Updated 3 Mar, 2024

Overall Rating

4.5/5

based on 5 reviews

Rating distribution

5

3 (60.0%)

4

1 (20.0%)

3

1 (20.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.8

Company culture

4.1

Salary

4.1

Skill development

4.1

Promotions

4.1

Work satisfaction

3.3

Job security

3.3

Work-life balance

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

100% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

4 reviews

5.0

Rated by Men

1 reviews

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

posted on 03 Mar 2024

Overall Rating

Customer Service Executive in Mumbai

Full Time

·

First Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2022

Likes

Yes I really would like to work in Amazon there are really good culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

It was fabulous experience...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

View All

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Customer Service Executive in Mumbai

Customer Support Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Dec 2021

Likes

Yes I am happy to do in amazon company

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Not have any experience till now but I am excited to do job in amazon

Work Details

No experience now I want to join job it's my dream

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top Amazon Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mi ... read more

View answers (19)

asked in Customer Service Executive interview

Q2. How you speak with your customers

View answers (18)

Get interview-ready with top interview questions

View all 13 questions

asked in Customer Service Executive interview

Q3. When can you say the grapes is a tree ?

View answers (2)

asked in Customer Service Executive interview

Q4. The process of transforming any key or a string of the characters into the ... read more

View answers (2)

asked in Customer Service Executive interview

Q5. What seles excutive work?

View answers (7)

Customer Service Executive in Mumbai

Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2022

Likes

Big organization and best future in life for work in amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that only can happen in amazon In protect this business in India

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Mumbai

Hydro Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 Dec 2020

Likes

Yes ofcourse i would like to work with amazon as soon as possible

Dislikes

Nothing

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Wonderful

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 75% of employees reported the working d...ays at Amazon as Monday to Friday. 100% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Customer Service Executive Mumbai Reviews

Employee Benefits for Amazon Customer Service Executive Mumbai

Free meal

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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