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  AmbitionBox Employee Choice Awards - 4th Edition
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4.1

based on 25.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
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Amazon Customer Service Associate Mumbai Reviews

Updated 2 Feb, 2025

Overall Rating

4.2/5

based on 5 reviews

Rating distribution

3 (60.0%)

1 (20.0%)

0 (0%)

Category Ratings

5.0

Company culture

4.0

Work-life balance

4.0

Work satisfaction

3.8

Job security

3.4

Skill development

3.2

Salary

2.4

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

3 reviews

5.0

Rated by Men

2 reviews

Amazon is rated 4.2 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Amazon is rated 4.2 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Feb 2025

Likes

Work culture, 2 days week off

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary, night shifts, contractual basis job

Salary - Poor
Promotions - Poor

Work Details

Work policy: other

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Voice / Blended Department

3.0

posted on 28 Apr 2024

Overall Rating

What people are saying about Amazon

View All

stubbornpanda

2w (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Customer Service Associate in Mumbai

Part Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Aug 2023