Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
4.1

based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Amazon Customer Service Associate New Delhi Reviews

based on 10 reviews
Updated 10 Dec, 2024

Overall Rating

4.5/5
How AmbitionBox ratings work?

Category Ratings

4.4

Work-Life balance

4.3

Company culture

4.3

Skill development

4.2

Work Satisfaction

4.1

Salary & Benefits

4.1

Job Security

3.8

Promotions/Appraisal

10 reviews found

Sort by: Popular

What people are saying about Amazon

View All
whistlingkorma
Verified Icon
2w
works at
Bank of Singapore
Paymasters of IT in Chennai
Some companies I knew 1) Walmart 2) Amazon 3) Paypal 4) Ford 5) Toyota Connected Vehicle Can you comment the companies you know? Note: TCS, Accenture, Wipro etc. are not pay masters.
Got a question about Amazon?
Ask anonymously on communities.

Top Amazon Customer Service Associate Interview Questions

View All
asked in Customer Service Associate interview
Q1. What is the difference between a good customer service ... read more
View answers (139)
asked in Customer Service Associate interview
Q2. What's the role of customer service associate?
View answers (33)

Get interview-ready with top interview questions

View all 33 questions
asked in Customer Service Associate interview
Q3. If a problem how long prolong and hold the calo
View answers (29)
asked in Customer Service Associate interview
Q4. How will you deal if the customer is angry?
View answers (8)
asked in Customer Service Associate interview
Q5. Wich programming languages do you use in your work
View answers (14)
Logo
You are reading trusted reviews. Keep reading to find out more about Amazon.

Discover interview dos and don'ts from real experiences

back button
Return to all reviews
More about working at Amazon
golden leaf award

#1 Best Mega Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Internet/Product Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Company - 2021

golden leaf awardgolden leaf award

#1 Best Mega Internet Company - 2021

golden leaf award

Tell us how to improve this page.

Amazon Customer Service Associate Reviews by Locations

Amazon New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 57% of employees reported the working ...days at Amazon as Rotational Shift. 83% employees reported the work timings at Amazon as Strict timing. Read more

Gender Based Ratings for Amazon Customer Service Associate New Delhi

based on 10 reviews
3.2
Rated by 4 Women

Rated 3.6 for Salary & Benefits and 3.5 for Skill Development

women
4.7
Rated by 6 Men

Rated 4.7 for Work-Life Balance and 4.5 for Company Culture

men

Working Days for Amazon Customer Service Associate New Delhi

based on 10 reviews
Rotational Shift
57%
Monday to Friday
43%

Work Timings for Amazon Customer Service Associate New Delhi

based on 10 reviews
Strict (2pm - 11pm)
Strict (7pm - 4am)
Flexible timing
21%
21%
17%
41% employees reported other strict timings

Shift Timings for Amazon Customer Service Associate New Delhi

based on 10 reviews
Day shift
Night shift
75%
25%

Business Travel for Amazon Customer Service Associate New Delhi

based on 10 reviews
No travel
50%
Within city
50%
Amazon Customer Service Associate Salaries in New Delhi
based on 367 salaries
₹2 L/yr - ₹6 L/yr
24% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Amazon Customer Service Associate New Delhi
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
View All
Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company