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4.0

based on 25.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
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Amazon Customer Service Executive New Delhi Reviews

Updated 16 Mar, 2025

Overall Rating

3.7/5

based on 11 reviews

Rating distribution

5 (55.6%)

1 (11.1%)

2 (22.2%)

0 (0%)

1 (11.1%)

Category Ratings

4.0

Company culture

3.6

Salary

3.4

Skill development

3.1

Work satisfaction

2.8

Work-life balance

2.7

Job security

2.5

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

4.6

Rated by Women

4 reviews

3.2

Rated by Men

5 reviews

Amazon is rated 3.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Amazon is rated 3.7 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Executive in New Delhi (working remotely)

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 16 Mar 2025

Likes

Salary - Excellent
Company culture - Excellent

Dislikes

Job security - Bad
Promotions - Poor
Work-life balance - Poor

Overall Rating

Customer Service Executive in New Delhi (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Jan 2024

Likes

Nothing the management was so bad and so does the process. The tool AC3 Is full of @hit and they did not work to update it and we had to endure all the bugs and glitches of a tool that is in its beginning phase and helping customers of Amazon hope foreigners see this and complain to amazon

Dislikes

Everything from management to salary as it was very low salary and we were like scammed as we were told we would get 1250 excluding salary for WFH allowance but when our salary came it was included in the salary

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Nov 2023

Likes

Amazon Mein Achcha behaven Hota Hai yahan yahan per salary package Achcha Hota Hai yah Achcha bonus aur bahut sari facility milati hai

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Yahan per PL aur supervisor achcha be Nahin Karte Hain

Work Details

Work related travel: This job involves Travel Within Country, International Travel.

Customer Service Executive in New Delhi

Full Time

Customer Success Department

5.0

posted on 15 Jan 2024

Overall Rating

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Mar 2025

Likes

Flexible time

Dislikes

Not getting oppertunity to promote

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Customer Service Executive in New Delhi

Contractual

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2024

Likes

Yes I like and i want to work again

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing

Promotions - Bad
Work-life balance - Poor

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Aug 2024

Likes

Everyone was cooperative either colleague or senior.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I did not think so.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Service Executive in New Delhi

Full Time

Customer Success Department

4.0

posted on 31 Jan 2024

Overall Rating

Discover interview dos and don'ts from real experiences

Customer Service Executive in New Delhi

Contractual

Other Hospital Staff Department

5.0

posted on 03 Feb 2024

Overall Rating

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you.