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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
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Amazon Customer Service Executive Bangalore / Bengaluru Reviews

Updated 2 Feb, 2024

Overall Rating

4.5/5

based on 9 reviews

Rating distribution

5

4 (57.1%)

4

1 (14.3%)

3

1 (14.3%)

2

0 (0%)

1

1 (14.3%)

Category Ratings

4.7

Salary

4.3

Company culture

4.3

Skill development

4.1

Work-life balance

4.1

Work satisfaction

3.9

Job security

3.8

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

67% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.9

Rated by Men

4 reviews

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Oct 2021

Likes

I am grateful for work with amazon, their culture and skills developing organization and I want to rejoin and work with this company...

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Amazon mostly hire on contract basis which is little bit nervous point...and only hire on peak seasons...

Job security - Poor

Work Details

It's was great...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Asset Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2022

Likes

The company work is hard n very well

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon

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Customer Service Executive in Bangalore / Bengaluru

VCS Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2022

Likes

The pay is good. Good for freshers.

Salary - Good
Work-life balance - Good

Dislikes

The process where they dont consider employee opinion in any matter.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top Amazon Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mi ... read more

View answers (19)

asked in Customer Service Executive interview

Q2. How you speak with your customers

View answers (18)

Get interview-ready with top interview questions

View all 13 questions

asked in Customer Service Executive interview

Q3. When can you say the grapes is a tree ?

View answers (2)

asked in Customer Service Executive interview

Q4. The process of transforming any key or a string of the characters into the ... read more

View answers (2)

asked in Customer Service Executive interview

Q5. What seles excutive work?

View answers (7)

Customer Service Executive in Bangalore / Bengaluru

Assurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2022

Likes

good envirnomnent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to be honest.

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Bangalore / Bengaluru

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Jul 2021

Likes

Awesome process that it

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Company is awesome I am dying to get inside but they have. Apolicy if thy hire u in contract terms then if contract end, you will never get another chance to get in .Which I felt very bad n injustice 😭. I cracked all the exams but they NVR took me forward neither they took any contractual people again... I hope this rule should befollowed. Atleast amazon should respect the talent. ZERO 0 FOR THIS AMAZON. I hope u don't do al this to the other who r deserving. Plz don't do...Read More

Skill development - Poor
Job security - Bad
Promotions - Bad

Work Details

90% awesome..even hvaing good performance they ended the agreement

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Seller Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jul 2018

Likes

Nothing. Worst than a normal Call centre.

Dislikes

Management is worst I have seen. Managers and specially supervisor are rude. Not recommended to join VCM team where I worked for. Rest dept. If IT its good. Worst exp. Food is also worse.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Disgusting.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Feb 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Overall Rating

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Amazon.

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 50% of employees reported the working d...ays at Amazon as Rotational Shift. 67% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Customer Service Executive Bangalore / Bengaluru Reviews

Amazon Customer Service Executive Salaries in Bangalore / Bengaluru

based on 73 salaries

₹1.2 L/yr - ₹6.5 L/yr

17% more than the average Customer Service Executive Salary in India

View more details

Employee Benefits for Amazon Customer Service Executive Bangalore / Bengaluru

Free meal

2 total responses

Office cab/shuttle

1 total response

Health insurance

2 total responses

Job/Soft skill training

3 total responses

+1 more benefit

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