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Engaged Employer

Amazon

Compare

4.1

based on 25.7k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Customer Service Executive Indore Reviews

Updated 31 Jan, 2025

Overall Rating

4.6/5

based on 12 reviews

Rating distribution

7 (58.3%)

3 (25.0%)

2 (16.7%)

0 (0%)

Category Ratings

4.6

Work-life balance

4.5

Job security

4.3

Salary

4.3

Skill development

4.2

Company culture

3.9

Work satisfaction

3.5

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

45% employees reported

Flexible timing

70% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

4 reviews

4.5

Rated by Men

5 reviews

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12 reviews found

Sort by: Popular

Customer Service Executive in Indore (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Work environment, culture

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not dislike but this was the contract based job

Customer Service Executive in Indore

University Level Educator Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2022

Likes

I really love working with Amazon And I would really suggest others as well Only problem is I personally find that growth is quite slow Else perfectly fine with all the benefits and everything

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Indore

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 May 2022

Likes

Good work environment and culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent

Dislikes

I was been hired for contract role but they are extending it on monthly basis as their need and when i asked for the permanent role they directly told to do the resigntaion which is completely a wrong thing

Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

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Customer Service Executive in Indore

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

The rich and friendly culture makes this company best. All team mates are very friendly and easy networking present in the entity. 🤞

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The growth opportunity is very less in this profile and I've compared the pay which is comparatively low.

Work Details

It balanced as of now

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Indore

Primary Section Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Nov 2021

Likes

In this company work culture is good and manager is helpful

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

It’s been good experience in this company

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Indore

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2021

Likes

Best place for work for growth in future, privacy is safe, good colleges, frankly nature managers and ops, good environment, second family.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Great experience working with Amazon.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Indore

Health & Fitness Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2019

Likes

It was good company for me

Salary - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security

Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Service Executive in Indore

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 May 2021

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

Job security - Excellent
Company culture - Good

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor

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Customer Service Executive in Indore

Customer Service Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2021

Likes

Overall my experience was good.. But i was recruited on contract basis

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

From my point of view their is nothing wrong

Work Details

Work timings: Flexible Timings

Customer Service Executive in Indore

Amazon India Development Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2021

Likes

Team Spirit

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job insecurity

Job security - Bad

Work Details

Good experience

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Indore

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Oct 2021

Likes

Culture, all superiors managers helpers was really great and also the benefits was great like bonuses and meal Card.

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work load was really bad at my time maybe because of lockdown and shifts were changing almost every month. That I think was difficult.

Work Details

It was a nice Experience. Alot of things I have learnt on job. As training sessions were shortened. And beginning was really tough.But later it was much soothing. Tested my limits and had good memories there.

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Bonuses and Amazon shopping vouchers

Customer Service Executive in Indore

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 May 2018

Likes

The World Earth most centric company which good vision and goal I really appreciate the work

Dislikes

We are working in Amazon via third party and it's not a good deal I have a very bad experience I am not doing the evil of third party but is it truth that's why I have left this company.

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

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Amazon Customer Service Executive Reviews by Locations

Amazon Indore Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 45% of employees reported the working ...Read more