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4.0

based on 26k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Customer Service Associate Indore Reviews

Updated 24 Mar, 2025

Overall Rating

2.3/5

based on 11 reviews

Rating distribution

5 (45.5%)

3 (27.3%)

0 (0%)

3 (27.3%)

Category Ratings

3.8

Company culture

2.8

Work-life balance

2.7

Salary

2.7

Skill development

2.7

Work satisfaction

2.6

Job security

2.4

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

87% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

1.6

Rated by Women

5 reviews

3.1

Rated by Men

6 reviews

Amazon is rated 2.3 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Amazon is rated 2.3 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Associate in Indore

Full Time

Non Voice Department

1.0

posted on 18 Jan 2024

Overall Rating

Customer Service Associate in Indore

Full Time

DBA / Data warehousing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2020

Likes

Great working experience no doubt the best company in the world

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing so far

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

What people are saying about Amazon

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Customer Service Associate in Indore

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Indore

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2021

Likes

It was great working with Amazon.com

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Associate in Indore

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Apr 2021

Likes

Good perks, bonus

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No growth in char support for an executive

Promotions - Bad

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Indore

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Sep 2021

Likes

The working culture is perfect.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The contract term which they provided to most of the associate.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Indore

Payroll & Transactions Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2021

Likes

Timely salary given, timing, work culture, team support

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

It was on a contractual basis not a permanent job

Job security - Poor

Work Details

Overall good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Service Associate in Indore

Jwellary Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 May 2021

Likes

Good company

Promotions - Good
Work satisfaction - Good

Dislikes

Thear is a lot of political issue salay is decent but career growth is slow the job training is not giving new joinnig

Skill development - Poor

Work Details

This job is quite interesting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Indore

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2021

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Experience was good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Indore

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2019

Likes

I will keep it very simple, i am starting with training it is of around one and half month, and after training you will be moved to production phase and where real journey start job is tough in starting phase but as you continue it will become easier to take calls and provide resolutions, salary is moderate not high not low growth chances is also moderate if all goes good you can get a chance to promote to L3 by giving a test and interview....Read More

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Indore

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
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Amazon Customer Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 100% of employees reported the working... days at Amazon as Rotational Shift. 87% employees reported the work timings at Amazon as Flexible timing. Read more