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4.0

based on 25.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

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Amazon Customer Service Associate Lucknow Reviews

Updated 28 Feb, 2025

Overall Rating

4.5/5

based on 12 reviews

Rating distribution

7 (70.0%)

2 (20.0%)

0 (0%)

1 (10.0%)

Category Ratings

4.8

Company culture

4.7

Salary

4.7

Skill development

4.7

Work satisfaction

4.6

Work-life balance

4.2

Promotions

3.9

Job security

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

60% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

7 reviews

5.0

Rated by Men

3 reviews

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Amazon is rated 4.5 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Associate in Lucknow

Full Time

Operations Department

5.0

posted on 27 Jan 2024

Overall Rating

Customer Service Associate in Lucknow (working remotely)

Contractual

Shipping and delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2024

Likes

Love it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Just time interview

What people are saying about Amazon

View All

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works at

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I got this mail from Amazon after the assessment test. Could someone tell me what it means?

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Customer Service Associate in Lucknow

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Contractual

Customer Success Department

4.0

posted on 21 Jan 2024

Overall Rating

Customer Service Associate in Lucknow

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jun 2024

Likes

Work life balance , timely salary and appraisals

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't dislike anything in Amazon

Customer Service Associate in Lucknow

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Fantastic

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Lucknow

Full Time

Back Office Department

5.0

posted on 04 Jan 2024

Overall Rating

You are reading trusted reviews. Keep reading to find out more about Amazon.

Customer Service Associate in Lucknow

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2021

Likes

Amazon is a great company who develop our skills and maintains our future, it is very helpful for unemployed people, it is having a bright work culture and management is awesome. Company policies are very good and helpful. Working in Amazon I always felt secure.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

All is good about Amazon.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

We get *Zeta card ' from which we can buy pantry and food items.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Lucknow

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 09 Aug 2021

Likes

Yes ,good work

Company culture - Good

Dislikes

No.

Salary - Poor
Skill development - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Happy Life

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Lucknow

E commerce Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2021

Likes

I like work culture of amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Its on contractual basis.

Work Details

Work life at amazon is very nice.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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Amazon Customer Service Associate Reviews by Locations

Amazon Customer Service Associate Hyderabad / Secunderabad Reviews
Amazon Customer Service Associate Pune Reviews
Amazon Customer Service Associate Coimbatore Reviews
Amazon Customer Service Associate Noida Reviews
Amazon Customer Service Associate Kolkata Reviews
Amazon Customer Service Associate Jaipur Reviews
Amazon Customer Service Associate Indore Reviews
Amazon Customer Service Associate New Delhi Reviews
Amazon Customer Service Associate Bhopal Reviews
Show more
Amazon Customer Service Associate Bangalore / Bengaluru Reviews

Amazon Lucknow Reviews by Designations

Amazon Associate Lucknow Reviews
Amazon Team Lead Lucknow Reviews
Amazon Process Associate Lucknow Reviews
Amazon Problem Solver Lucknow Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 60% of employees reported the working ...days at Amazon as Rotational Shift. 60% employees reported the work timings at Amazon as Flexible timing. Read more