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Filter reviews by Groupon Customer Service Representative Reviews
Overall Rating
based on 42
reviews
What employees say about Groupon?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
90% employees reported
Flexible timing
62% employees reported
No travel
77% employees reported
View more detailed insights
Gender based rating
Rated by Women
14 reviews
Rated by Men
24 reviews
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in Groupon Customer Service Representative Reviews
42 reviews found
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What people are saying about Groupon
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dalgia
works at
Groupon
Recently, I got and offer from Tekion with annual compensation of 35 LPA, no other variable component. Currently I am working in Groupon with 25LPA(fixed) + 3.75(variable) annually.
Is the offer from Tekion is good or I should negotiate considering I have 4+years of experience and I consider myself to be an exceptional in terms of knowledge and tech.
What to do?
Negotiate
0%
Accept as it is
0%
9 participants
.
poll closed
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People also ask about Groupon's Customer Service Representatives
Is Groupon a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 42 employee reviews, it's clear that most customer service representatives have a below average experience working at Groupon.
Salary holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 2.5.
Read reviews about
salary
and
job security
on AmbitionBox.
Does Groupon pay their Customer Service Representatives well?
According to AmbitionBox reviews, Groupon customer service representatives rate their salary and benefits at 3.6 out of 5, based on 42 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's customer service representatives salaries
here
and to read reviews specifically about salary and benefits at Groupon for customer service representatives,
click here
.
How is the work culture at Groupon for Customer Service Representatives?
Work culture at Groupon for customer service representatives is rated 3.1 out of 5 by 42 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Groupon for customer service representatives,
click here
.
How is the job security at Groupon for Customer Service Representatives?
Based on 42 reviews on AmbitionBox, Groupon's customer service representatives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon. To read reviews about job security at Groupon for customer service representatives,
click here
.
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Groupon Customer Service Representative Reviews by Locations
Groupon Reviews by Designations
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24%
more
than the average Customer Service Representative Salary in India
View more details
Office cab/shuttle
6 total
responses
Health insurance
3 total
responses
Child care facility
2 total
responses
Cafeteria
6 total
responses
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