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based on 362 Reviews

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Groupon Customer Service Representative Reviews

Updated 5 Mar, 2025
Overall Rating
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2.9/5
based on 43 reviews

Rating distribution

Category Ratings

3.7

Salary

3.2

Company culture

3.1

Work-life balance

2.9

Work satisfaction

2.7

Skill development

2.6

Promotions

2.5

Job security

What employees say about Groupon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

90% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

2.7
female

Rated by Women

14 reviews

3.2
male

Rated by Men

25 reviews

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Top Mentions in Groupon Customer Service Representative Reviews
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43 reviews found

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Read Groupon Customer Service Representative Reviews based on locations

3.0
 Chennai

 (30)

3.0
 Bangalore / Bengaluru

 (11)

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People also ask about Groupon's Customer Service Representatives

Is Groupon a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 43 employee reviews, it's clear that most customer service representatives have a below average experience working at Groupon. Salary holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 2.5. Read reviews about salary and job security on AmbitionBox.
Does Groupon pay their Customer Service Representatives well?
According to AmbitionBox reviews, Groupon customer service representatives rate their salary and benefits at 3.7 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's customer service representatives salaries here and to read reviews specifically about salary and benefits at Groupon for customer service representatives, click here .
How is the work culture at Groupon for Customer Service Representatives?
Work culture at Groupon for customer service representatives is rated 3.2 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Groupon for customer service representatives, click here .
How is the job security at Groupon for Customer Service Representatives?
Based on 43 reviews on AmbitionBox, Groupon's customer service representatives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon. To read reviews about job security at Groupon for customer service representatives, click here .

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 43 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 90% of employees reported the worki...ng days at Groupon as Rotational Shift. 60% employees reported the work timings at Groupon as Flexible timing. Read more

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Groupon Office Photos
+14
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Groupon Customer Service Representative Salary
based on 231 salaries
₹2 L/yr - ₹5 L/yr
25% more than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Groupon Customer Service Representative
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
meal
Cafeteria
6 total responses
+2 more benefits
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