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Groupon
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Filter reviews by Groupon Customer Care Executive Reviews
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Category Ratings
Skill development
Salary
Company culture
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Work-life balance
Work satisfaction
Job security
What employees say about Groupon?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
80% employees reported
Flexible timing
67% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training,salary are good.Career growth z good if u r looking for a non-technical career.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
Dislikes
Work lifs balance is very poor.u just come home only to sleep.work environment is poor.If u r joining Groupon dnt hope fr job security,anytime u cn go into PIP if u r nt meeting targets.
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Over all Groupon is an Heaven.... Don't miss the opportunity if u got a job in Groupon and never loose ur confidence. Try to stay in Groupon family.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security. Other than that it's a great place to work.
Work Details
Stress less job.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a one of the best company to work
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
It's amazing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Salary - Good
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing QA war
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Customer Care Executive in Chennai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is low.. They should think employee as a family... During pandemic we supported them.. But they did not think about us.. They terminated 25 members without prior notice.... Nothing much to say..... It was good before.. It became bad because of new management.
- Salary - Excellent
Dislikes
Job security....
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Not bad...
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Was good at beginning now changed worst
Dislikes
No work life balance no job security
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
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Team Lead in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Work culture, top management who are overseas at US frequently visit us to ensure the middle management follow all guidelines as per the main office which is something great. Everyone are treated equally
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dint have any negative points to add the days I stayed there with Groupon was one of the glorious moments in my life. I have many times regretted leaving that company.
Work Details
Work policy: Monthly twice or thrice
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Benifits, Cafeteria
- Salary - Good
Dislikes
Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Customer Service Executive in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Customer Service Representative in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Representative in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Salary - Good
Dislikes
Targets are set too higy
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Representative in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love the work culture
- Company culture - Good
- Work-life balance - Good
Dislikes
There’s no job security and career growth here
- Skill development - Poor
- Job security - Poor
Customer Service Representative in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and benefits
- Salary - Good
Dislikes
No work life balance..
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Good
Dislikes
Working culture and targets
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Customer Service Representative in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleagues
Dislikes
No catering services and job security
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Customer Support Executive in Chennai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dress code
- Salary - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Everything. Toxic people entirely including employee's
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Other Groupon Reviews
Payroll Analyst in Bangalore / Bengaluru
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is worklife balance
- Company culture - Good
- Work-life balance - Excellent
Dislikes
After covid the management decisions are not up to the mark as there was no many job reduction from company in the name of cost effectiveness. Even employee started leaving their job and there where no retention from the management No promotion based on the performance as it goes based on experience.
- Salary - Poor
- Promotions - Poor
Merchant Operations Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Salary, job security, poor management, no basis facilities, shift timings, daily updates
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in Bangalore / Bengaluru
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary and incentives
- Salary - Excellent
- Work-life balance - Good
Dislikes
No skill growth
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Representative in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & worklife balance
- Salary - Good
- Work-life balance - Good
Dislikes
Lay off, not giving enough time for new joinee to learn process & expecting more quality, CSAT scores
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Representative in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Current manager is not a good person
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Senior Business Intelligent Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hike for some department less
Merchant Operations Associate in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Home
Dislikes
Food No cab No internet
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer experience Manager in Bangalore / Bengaluru
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing specific as such till now
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Merchant Research Representative in Chennai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture, flexibility
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some can't able to come up
Work Details
Work policy: 5days in a month. Depending to the stacks and team, it will differ.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Merchant Operations Associate in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Poor process with unacheievable targets
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Chicago,Illinois, United States
- Internet
- 1k-5k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 80% of employees reported the workin...g days at Groupon as Rotational Shift. 67% employees reported the work timings at Groupon as Flexible timing. Read more- Home >
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