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Groupon Customer Service Executive Reviews

Updated 15 Feb, 2025
Overall Rating
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2.8/5
based on 24 reviews

Rating distribution

Category Ratings

2.9

Salary

2.8

Company culture

2.4

Work-life balance

2.4

Skill development

2.2

Work satisfaction

1.9

Job security

1.8

Promotions

What employees say about Groupon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

84% employees reported

Flexible timing

Flexible timing

74% employees reported

No travel

No travel

89% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

6 reviews

2.6
male

Rated by Men

15 reviews

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Top Mentions in Groupon Customer Service Executive Reviews
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24 reviews found

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Read Groupon Customer Service Executive Reviews based on locations

3.5
 Bangalore / Bengaluru

 (10)

1.9
 Chennai

 (10)

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People also ask about Groupon's Customer Service Executives

Is Groupon a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 24 employee reviews, it's clear that most customer service executives have a below average experience working at Groupon. Salary holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 1.8.
Does Groupon pay their Customer Service Executives well?
According to AmbitionBox reviews, Groupon customer service executives rate their salary and benefits at 2.9 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Groupon's customer service executives salaries here .
How is the work culture at Groupon for Customer Service Executives?
Work culture at Groupon for customer service executives is rated 2.8 out of 5 by 24 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Groupon for customer service executives, click here .
How is the job security at Groupon for Customer Service Executives?
Based on 24 reviews on AmbitionBox, Groupon's customer service executives rate job security at 1.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon.

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AmbitionBox has 24 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 84% of employees reported the worki...ng days at Groupon as Rotational Shift. 74% employees reported the work timings at Groupon as Flexible timing. Read more

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Groupon Office Photos
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Groupon Customer Service Executive Salary
based on 122 salaries
₹2.4 L/yr - ₹4.5 L/yr
24% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Groupon Customer Service Executive
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
View All
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