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Engaged Employer

Groupon

Compare

3.2

based on 357 Reviews

Filter reviews by

Groupon Customer Service Executive Chennai Reviews

Updated 15 Feb, 2025

Overall Rating

1.9/5

based on 10 reviews

Rating distribution

2 (20.0%)

1 (10.0%)

2 (20.0%)

1 (10.0%)

4 (40.0%)

Category Ratings

2.7

Salary

2.5

Company culture

2.0

Work-life balance

1.9

Skill development

1.4

Promotions

1.4

Work satisfaction

1.3

Job security

What employees say about Groupon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

57% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

2 reviews

2.0

Rated by Men

8 reviews

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10 reviews found

Sort by: Popular

Customer Service Executive in Chennai

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

Work culture

Company culture - Excellent
Work-life balance - Excellent

Dislikes

No job security

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Customer Service Executive in Chennai

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Feb 2024

Likes

Salary part is very satisfying here

Salary - Good

Dislikes

Insecured job and lots of demotivations and negative vibes

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: Based on your performance

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Groupon

View All

dalgia

works at

Groupon

Recently, I got and offer from Tekion with annual compensation of 35 LPA, no other variable component. Currently I am working in Groupon with 25LPA(fixed) + 3.75(variable) annually. Is the offer from Tekion is good or I should negotiate considering I have 4+years of experience and I consider myself to be an exceptional in terms of knowledge and tech.

What to do?

Negotiate

Accept as it is

9 participants . poll closed

Got a question about Groupon?

Ask anonymously on communities.

Customer Service Executive in Chennai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2024

Likes

Manager Mahmoud and team leader Mukundan can f**k themselves

Dislikes

F"*k Mahmoud and Mukundan

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2023

Likes

Just the work culture

Company culture - Excellent

Dislikes

Total disgrace . Pathetic policies

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work policy: Based on the quarter performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2023

Likes

Nothing to say

Dislikes

Nothing to say

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 23 Aug 2021

Likes

Team leads will be so cool, Work pressure will be average

Dislikes

Worst management, No job security.

Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor

Customer Service Executive in Chennai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2022

Likes

Everything about Groupon is great. They have a great and caring leadership team in India. Yes, very high standard for performance, but that’s expected.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing!

Work Details

Work policy: Depending on performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Groupon.

Customer Service Executive in Chennai

Customer service representative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2019

Likes

Groupon is a great company to work with. I'm happy that I have started my carrier with Groupon. Joined here as a fresher and growing up as a professional is a great opportunity. Hoping to continue my journey with Groupon. Proud Grouponion.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Perfect in everything.

Work Details

Customer support, handling email and chat.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Everything which is required.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Aug 2018

Likes

Work culture

Salary - Good
Skill development - Good
Company culture - Excellent

Dislikes

rotational shifts and off. No government holidays.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Dec 2018

Likes

Nothing

Dislikes

Everything's worst they need labor not employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Return to all reviews

Tell us how to improve this page.

Groupon Customer Service Executive Reviews by Locations

Groupon Customer Service Executive Bangalore / Bengaluru Reviews

Groupon Chennai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 86% of employees reported the worki...Read more