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Groupon

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based on 351 Reviews

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Groupon Customer Support Representative Chennai Reviews

based on 8 reviews

Updated 17 Sep, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.5

Salary

2.8

Work-life balance

2.6

Skill development

2.5

Promotions

2.4

Work satisfaction

2.1

Job security

8 reviews found

Sort by: Popular

Customer Support Representative in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2023

Likes

Salary and allowances is high compared with other companies.

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work pressure and job security is low

Skill development - Bad
Job security - Poor
Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Jul 2023

Likes

Working culture and environment

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

The cost cutting part and no team outing now a days due to cost cutting stopped providing food in office and changed lot of process

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 17 Sep 2024

Likes

Nothing special

Dislikes

Not interested to share

Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Representative in Chennai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 May 2022

Likes

Allowance is good there but only concern is of shift timings and nothing much monotonous work

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary package is not par with the US colleagues and the package are not in benchmark range

Salary - Poor
Promotions - Poor

Work Details

The work life is good except the rotational shift part and not much for learning experience

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative in Chennai

BD / Pre Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Apr 2021

Likes

Please never opt to work in this company. Worst culture send no job security at all.. during crisis, these ppl laid down alot of working mom and never considered any such situations into account.

Dislikes

Never opt for this company. Worst. They never consider your work and they demand targets..

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Wasted my career working here.. it's of no use..

Work timings: Strict Timings

Customer Support Representative in Chennai

CS Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2018

Likes

Nothing

Dislikes

The way they treated their employees and completely biased management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Support Representative in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2019

Likes

Culture

Skill development - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Groupon.

Customer Support Representative in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 14 Mar 2024

Likes

Ma

Salary - Good
Company culture - Excellent

Dislikes

Na

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad

Work Details

Work policy: Based on the performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Top trending discussions

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a project engineer

Notice period, early join

My current company notice period is two months 23-Dec-2024 to 20-feb-2024. But my new employer asking for early join ie 3rd of feb! I requested for early relieve to My current employer. Verbally they agreed to relieve two weeks early but now they not ready to relieve early. They want me to complete two months notice period. My new employer asking to join early! What can I do? Please some some give best advice?

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Groupon Chennai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 75% of employees reported the workin...Read more

Home >
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Groupon Reviews >
Groupon Customer Support Representative Chennai Reviews

Working Days for Groupon Customer Support Representative Chennai

based on 8 reviews

Rotational Shift

75%

Other

25%

Work Timings for Groupon Customer Support Representative Chennai

based on 8 reviews

Flexible timing

Strict (2am - 11pm)

Strict (2.30am - 11.30am)

50%

25%

25%

Shift Timings for Groupon Customer Support Representative Chennai

based on 8 reviews

Day shift

100%

Business Travel for Groupon Customer Support Representative Chennai

based on 8 reviews

No travel

83%

Within city

17%

Groupon Customer Support Representative Salaries in Chennai

based on 38 salaries

₹2.6 L/yr - ₹4.2 L/yr

24% more than the average Customer Support Representative Salary in India

View more details

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