Groupon Senior Customer Service RepresentativeChennai Reviews
based on 6 reviews
Updated 28 Jun, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
4.0
Salary
4.0
Work-life balance
3.9
Company culture
3.8
Job security
3.8
Promotions
3.4
Skill development
3.4
Work satisfaction
Groupon is rated
3.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
3.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Senior Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jun 2024
Likes
The company was outstanding but now the current management made it hard to work there..
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The current management is truly bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Representative in
Chennai
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Dec 2023
Likes
We can take phone, bag inside the working space unlike other company who kept all belonging at locker.
Dislikes
Office politics not getting what you deserve even if you are best top performer and blame on company less buget everytime.
Promotions - Poor
Senior Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 Jun 2023
Likes
Initially, there was no pressure and the work culture was great. I felt like this was one of the best company out there
Dislikes
After a change in management in recent days, Everything became toxic
Skill development - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Apr 2024
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Senior Customer Service Representative in
Chennai
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 02 Dec 2017
Likes
Allowances and timely perks in times of high production load
U get to myriad characteristics of people all under one roof
Do not excited- as all are not the same
Salary - Good
Job security - Good
Company culture - Excellent
Dislikes
11-8 shift put a drain on ur health
Work-life balance - Poor
Senior Customer Service Representative in
Chennai
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jul 2019
Likes
Nothing except if you get good team members.
Dislikes
Everything as there are too much politics, no job security, too much work pressure, no career growth and no learning.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Company was good when I joined and India management have started to do cost cutting in everything by reducing employee benefits.