Groupon Senior Customer Service RepresentativeChennai Reviews
based on 6 reviews
Updated 28 Jun, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
4.1
Salary & Benefits
4.0
Work-Life balance
3.9
Company culture
3.8
Job Security
3.8
Promotions/Appraisal
3.4
Skill development
3.4
Work Satisfaction
Groupon is rated
3.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
3.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Senior Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2024
Likes
The company was outstanding but now the current management made it hard to work there..
Dislikes
The current management is truly bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Representative in
Chennai
Full Time
·
Operations, Maintenance & Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2023
Likes
We can take phone, bag inside the working space unlike other company who kept all belonging at locker.
Dislikes
Office politics not getting what you deserve even if you are best top performer and blame on company less buget everytime.
Senior Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2023
Likes
Initially, there was no pressure and the work culture was great. I felt like this was one of the best company out there
Dislikes
After a change in management in recent days, Everything became toxic
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2024
Overall Rating
Senior Customer Service Representative in
Chennai
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Dec 2017
Likes
Allowances and timely perks in times of high production load
U get to myriad characteristics of people all under one roof
Do not excited- as all are not the same
Dislikes
11-8 shift put a drain on ur health
Senior Customer Service Representative in
Chennai
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jul 2019
Likes
Nothing except if you get good team members.
Dislikes
Everything as there are too much politics, no job security, too much work pressure, no career growth and no learning.
Work Details
Company was good when I joined and India management have started to do cost cutting in everything by reducing employee benefits.