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Engaged Employer

Groupon

Compare

3.2

based on 352 Reviews

Filter reviews by

Groupon Customer Service Executive Bangalore / Bengaluru Reviews

Updated 25 Dec, 2024

Overall Rating

3.5/5

based on 10 reviews

Rating distribution

3 (30.0%)

2 (20.0%)

0 (0%)

3 (30.0%)

Category Ratings

3.1

Company culture

3.1

Salary

3.0

Work satisfaction

2.8

Skill development

2.6

Work-life balance

2.4

Job security

2.1

Promotions

What employees say about Groupon?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

87% employees reported

Flexible timing

75% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.1

Rated by Men

6 reviews

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10 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 25 Dec 2024

Likes

Salary

Salary - Good

Dislikes

Working culture and targets

Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Oct 2024

Likes

Good

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Almost all night shift. No promotion or appraisal.

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2024

Likes

Working environment is good. That is the best thing I like

Work satisfaction - Good
Company culture - Good

Dislikes

Performance stats is ver important. If you don't perform repeatedly 3 months you will be in trouble

Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 Mar 2024

Likes

The Salary and Insurance benefits.

Salary - Good

Dislikes

Work culture is not good, stressful work.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Mar 2023

Likes

Work Culture is great here

Company culture - Good

Dislikes

Recognition and Opportunities are less

Skill development - Bad
Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2020

Likes

I was once satisfied. Not very satisfactory.

Dislikes

As days passed their motives and goal was not employee centric. Specially during covid crisis they had to provide n help us keep our job. They wanted to terminate people by showing different data. Very upset with the work ethic.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Worst

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

Nanot interested to write abt it

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Groupon.

Customer Service Executive in Bangalore / Bengaluru

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2019

Likes

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jul 2019

Likes

Groupon is good place to work but no job security

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security is totally 0

Job security - Poor

Work Details

Great place to work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2024

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Groupon Customer Service Executive Reviews by Locations

Groupon Customer Service Executive Chennai Reviews

Groupon Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 87% of employees reported the worki...Read more