Groupon Customer Service RepresentativeBangalore / Bengaluru Reviews
based on 10 reviews
Updated 11 Feb, 2024
Overall Rating
2.5/5
How AmbitionBox ratings work?
Category Ratings
4.1
Salary
3.5
Work satisfaction
3.4
Job security
3.1
Work-life balance
3.0
Company culture
2.5
Skill development
2.3
Promotions
Groupon is rated
2.5 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
2.5 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Nov 2023
Likes
Office environment
Salary - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Pressure and targets
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 16 Jan 2023
Likes
Good good good good good
Company culture - Excellent
Dislikes
Pressure pressure pressure pressure pressure
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Customer Service Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 03 Sep 2022
Likes
Good shift allowance and incentives.
Salary - Good
Dislikes
No job security.
Skill development - Bad
Job security - Bad
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 May 2022
Likes
The support they provide to learn and implement on work
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
The only thing is there is no more scope in growth equally, no information is shared properly to about opportunities.
Work Details
Work life is moderate as earlier they never used to give work from home, only monthly once or twice after request though our process could allow after pandemic they are providing which could be given earlier if required
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Csr Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 May 2022
Likes
Work from home
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Process change frequently and too much increase in target causing pressure and workload..less hike and less benefits..no fun activities
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Cs Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Apr 2018
Likes
ACtually nothing
Dislikes
Everything
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Hectic and Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Csr Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 02 Nov 2019
Likes
Benefits and incentives is good for employees and can earn from. Incentives apart from. Salary... But not satisfied with the work
Salary - Good
Job security - Good
Work satisfaction - Good
Dislikes
Difficult to handle personal life due to the sift timings and had to quit
Promotions - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Groupon.
Customer Service Representative in
Bangalore / Bengaluru