Groupon is rated
2.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
2.8 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Team Lead in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Good Work culture, top management who are overseas at US frequently visit us to ensure the middle management follow all guidelines as per the main office which is something great. Everyone are treated equally
Dislikes
I dint have any negative points to add the days I stayed there with Groupon was one of the glorious moments in my life. I have many times regretted leaving that company.
Work Details
Work policy:
Monthly twice or thrice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Oct 2022
Likes
Great company, but at the hands of bad people.
Dislikes
Managing at it's worst.
Work Details
Work policy:
Based on the team members.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
It has been an great pleasure to work in Groupon, the responsibility and opportunities given to me is awesome. Happy to work in Groupon
Dislikes
Nothing specific
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Team Lead in
Bangalore / Bengaluru
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 May 2019
Likes
A great work place. Good facilities. Transport is very good. Very good remuneration for fresher candidates.
Dislikes
Higher management is extremely incompetent. Zero accountability for their actions. No structure to how the organization should grow. Constant changes in targets based on personal whims create a lot of work place pressure. No appreciation for creative ideas unless the higher management thinks of it. No job security with poor recruitment and HR department is non existent. They invested big bucks on a Games room, but basic facilities like a sick bay and medicine are unavailable (even for female employees)....Read More
Work Details
Started well with a lot of promise but soon the quality deteriorated once the Chennai center transferred people here. This gave rise to office politics and poor management. Overall, a poor career choice.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Good
Dislikes
Almost all night shift. No promotion or appraisal.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Jan 2024
Likes
Working environment is good. That is the best thing I like
Dislikes
Performance stats is ver important. If you don't perform repeatedly 3 months you will be in trouble
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Feb 2024
Likes
Salary part is very satisfying here
Dislikes
Insecured job and lots of demotivations and negative vibes
Work Details
Work policy:
Based on your performance
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2024
Likes
Manager Mahmoud and team leader Mukundan can f**k themselves
Dislikes
F"*k Mahmoud and Mukundan
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Just the work culture
Dislikes
Total disgrace . Pathetic policies
Work Details
Work policy:
Based on the quarter performance
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2023
Likes
Nothing to say
Dislikes
Nothing to say
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead 1 in
Chennai
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Job security
Dislikes
S-team is not supportive at times and pay was no upto the mark during covid times
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Aug 2021
Likes
Team leads will be so cool, Work pressure will be average
Dislikes
Worst management, No job security.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Mar 2023
Likes
Work Culture is great here
Dislikes
Recognition and Opportunities are less
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2022
Likes
Everything about Groupon is great. They have a great and caring leadership team in India. Yes, very high standard for performance, but that’s expected.
Dislikes
Nothing!
Work Details
Work policy:
Depending on performance
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Groupon Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2024
Likes
Salary, Benifits, Cafeteria
Dislikes
Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.
Merchant Operations Associate in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Home
Dislikes
Food
No cab
No internet
Customer experience Manager in
Bangalore / Bengaluru
Full Time
·
Management Consulting Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Great
Dislikes
Nothing specific as such till now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Merchant Research Representative in
Chennai
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Working culture, flexibility
Dislikes
Some can't able to come up
Work Details
Work policy:
5days in a month. Depending to the stacks and team, it will differ.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Merchant Operations Associate in
Chennai
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Nothing
Dislikes
Poor process with unacheievable targets
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Colleagues
Dislikes
No catering services and job security
Customer Support Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Dress code
Dislikes
Everything. Toxic people entirely including employee's
Merchant Operations Associate in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Good
Dislikes
Not a good company
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Shift allowance
Dislikes
Hectic shift timing very bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Accounts Executive in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Work life balance
Dislikes
No promotion even after doing your best efforts in process improvements and idea sharing, very poor management