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39 reviews found
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People also ask about Groupon's Customer Service Representatives
Is Groupon a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 39 employee reviews, it's clear that most customer service representatives have an average experience working at Groupon. Salary & Benefits holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Groupon pay their Customer Service Representatives well?
According to AmbitionBox reviews, Groupon customer service representatives rate their salary and benefits at 3.7 out of 5, based on 39 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's customer service representatives salaries here and to read reviews specifically about salary and benefits at Groupon for customer service representatives, click here.
How is the work culture at Groupon for Customer Service Representatives?
Work culture at Groupon for customer service representatives is rated 3.2 out of 5 by 39 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Groupon for customer service representatives, click here.
How is the job security at Groupon for Customer Service Representatives?
Based on 39 reviews on AmbitionBox, Groupon's customer service representatives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon. To read reviews about job security at Groupon for customer service representatives, click here.
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Gender Based Ratings for Groupon Customer Service Representative
based on 35 reviews
Rated by 12
Women
Rated by 23
Men
Working Days for Groupon Customer Service Representative
based on 39 reviews
Rotational Shift
90%
Monday to Friday
10%
Work Timings for Groupon Customer Service Representative
based on 39 reviews
Flexible timing
Strict (8.30pm - 4am)
Strict (11.30pm - 8.30am)
62%
8%
8%
22% employees reported other strict timings
Shift Timings for Groupon Customer Service Representative
based on 39 reviews
Night shift
Day shift
60%
40%
Business Travel for Groupon Customer Service Representative
based on 39 reviews
No travel
77%
Within city
23%
27%
more
than the average Customer Service Representative Salary in India
View more details
Office cab/shuttle
6 total
responses
Health insurance
3 total
responses
Child care facility
2 total
responses
Cafeteria
6 total
responses
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