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3.6

based on 33k Reviews

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Tech Mahindra Customer Service Representative Reviews

based on 61 reviews
Updated 18 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.1

Job Security

3.0

Work-Life balance

2.9

Skill development

2.8

Salary & Benefits

2.7

Work Satisfaction

2.6

Company culture

2.6

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Representative Reviews

61 reviews found

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People also ask about Tech Mahindra's Customer Service Representatives

Is Tech Mahindra a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 61 employee reviews, it's clear that most customer service representatives have an average experience working at Tech Mahindra. Job Security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Representatives well?
According to AmbitionBox reviews, Tech Mahindra customer service representatives rate their salary and benefits at 2.8 out of 5, based on 61 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's customer service representatives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service representatives, click here.
How is the work culture at Tech Mahindra for Customer Service Representatives?
Work culture at Tech Mahindra for customer service representatives is rated 2.6 out of 5 by 61 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra for customer service representatives, click here.
How is the job security at Tech Mahindra for Customer Service Representatives?
Based on 61 reviews on AmbitionBox, Tech Mahindra's customer service representatives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer service representatives, click here.

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Gender Based Ratings for Tech Mahindra Customer Service Representative

based on 54 reviews
2.2
Rated by 12 Women

Rated 2.5 for Salary & Benefits and 2.5 for Skill Development

women
3.2
Rated by 42 Men

Rated 3.4 for Work-Life Balance and 3.3 for Job Security

men

Working Days for Tech Mahindra Customer Service Representative

based on 61 reviews
Rotational Shift
66%
Monday to Saturday
16%
Monday to Friday
11%
Other
5%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Customer Service Representative

based on 61 reviews
Flexible timing
Strict (10am - 7pm)
Strict (1pm - 10pm)
65%
6%
6%
23% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Representative

based on 61 reviews
Day shift
Night shift
75%
25%

Business Travel for Tech Mahindra Customer Service Representative

based on 61 reviews
No travel
66%
Within city
26%
Within country
8%
Tech Mahindra Customer Service Representative Salary
based on 237 salaries
₹1.4 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
3 total responses
+1 more benefit
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