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Tech Mahindra

3.5

based on 36.4k Reviews

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Tech Mahindra Customer Service Representative Reviews

Updated 3 Apr, 2025

Category Ratings

3.1

Job Security

3.0

Work-Life Balance

2.9

Skill Development

2.8

Salary

2.7

Work Satisfaction

2.6

Company Culture

2.5

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

68% employees reported

Flexible timing

65% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

13 reviews

3.0

Rated by Men

44 reviews

Tech Mahindra is rated 3.5 out of 5 stars on AmbitionBox, based on 64 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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64 reviews found

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What people are saying about Tech Mahindra

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littleiv

2w (edited)

works atCapgemini

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Tech Mahindra?Ask anonymously on communities.

Read Tech Mahindra Customer Service Representative Reviews based on locations

Customer Service Representative (working remotely)

Full Time

Non Voice Department

5.0

posted on 19 Nov 2022

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Customer Service Representative in Chennai

Construction Engineering Department

5.0

posted on 21 Jul 2021

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Representative in Noida

Accounting & Taxation Department

5.0

posted on 09 Oct 2020

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Customer Care Department

4.0

posted on 28 Jul 2020

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Representative Jobs at Tech Mahindra

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Customer Service Representative - Canadian Telecom Process (US Shifts)

Pune

0 - 5 Yrs

₹ 1-5.5 LPA

HQ - Pune, Maharashtra, India

IT Services & Consulting

1 Lakh+ Employees (India)

Public

Analytics & KPO

Engineering & Construction

People also ask about Tech Mahindra's Customer Service Representatives

Is Tech Mahindra a good place to work for Customer Service Representatives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 64 employee reviews, it's clear that most customer service representatives have a below average experience working at Tech Mahindra. Job Security holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and on AmbitionBox.

Does Tech Mahindra pay their Customer Service Representatives well?

According to AmbitionBox reviews, Tech Mahindra customer service representatives rate their salary and benefits at 2.8 out of 5, based on 64 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's customer service representatives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service representatives, click here .

How is the work culture at Tech Mahindra for Customer Service Representatives?

Work culture at Tech Mahindra for customer service representatives is rated 2.6 out of 5 by 64 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra for customer service representatives, click here .

How is the job security at Tech Mahindra for Customer Service Representatives?

Based on 64 reviews on AmbitionBox, Tech Mahindra's customer service representatives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer service representatives, click here .

Tech Mahindra Customer Service Representative Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 64 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 68% of employees reported the working ...