Axis Bank Customer Service Officer Reviews

Likes

Neither the salary nor the work culture was good but I loved working there because I didn't become a victim of their evil deeds as others did.

Dislikes

The team members were not at all cooperative or helpful. A good healthy competition should be there among employees but it should not harm anyone and specially not on personal levels. That's what happens in this organization. Those who have a rough attitude towards customers and other staffs gets frequent promotions as they only show their true colours in front of everyone except the manager. And managers are so fool after getting huge number of complaints also believes on their eyes and help those double faced people grow more in the organization. Have suffered a lot throughout my career with this bank for 1.5yrs. I wanted to stay and work for a longer period but the behavior of few people made me quit so early. I have tried to contact the senior level people here but nothing helped because no one listens to a new comer. Here people used to gossip about each other's personal lives and even use bad words against female employees. I have proofs against many such people....Read More

Work Details

It's too hectic. People get harassed here. There could be no personal life if they work in this bank. There are many rules and regulations for employees and their benefits but when it comes to implementing everything is mere a matter of joke

Work days: Monday to Saturday (Strict Timings)

Likes

Opportunity to learn.

Dislikes

Late sitting,Extreme pressure

Likes

Medical benifits and leave structure

Dislikes

Promotion and appraisal criteria also transfer request.

Likes

The brand and the company initiatives is good in terms of product and service.

Dislikes

The HR policy is very poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

nothing its really worst job

Dislikes

there are animals dont consoder you as a human they do just ragging they give me target of selling 2 lac insurance premium with operational job of 50 rtgs and cheque clearing and single person who handle customer they dont give you time to eat

Work Details

worst morning 9 to 8till night everyday

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Overall it's great place to work male and female staff ....

Dislikes

hr team is very slow if someone try to ruin another staff reputation than hr team will not take serious.... I am perfect example of this types of case ,I have raised md complaint against bank staff .....t's been two months and no action has been taken yet.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Giving me opportunities

Dislikes

There is lots of politics in the name of yearly ratings, System ranking dose not matter, our supervisor do what they actually want to give promotion and ratings. As a branch banking we need to do both sales and operations related work but at the end of the financial year we don't get good appreciation from our supervisors

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Good brand to work with overall

Dislikes

No work life balance at all

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.