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Axis Bank

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3.8

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Customer Service Officer Reviews

based on 265 reviews
Updated 20 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.8

Job Security

3.6

Company culture

3.5

Salary & Benefits

3.4

Promotions/Appraisal

3.3

Work Satisfaction

3.2

Work-Life balance

Top Mentions in Axis Bank Customer Service Officer Reviews
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265 reviews found

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Read Axis Bank Customer Service Officer Reviews based on locations

3.1
 Mumbai

 (12)

2.8
 Chennai

 (12)

4.8
 Bangalore / Bengaluru

 (9)

3.9
 Kolkata

 (9)

3.9
 Bhopal

 (8)

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People also ask about Axis Bank's Customer Service Officers

How is Axis Bank to work for?
Axis Bank is rated 3.7 out of 5, based on 265 reviews by employees on AmbitionBox. Axis Bank is known for Skill development which is rated at the top and given a rating of 4.0. However, Work-Life balance is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Axis Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Axis Bank?
According to AmbitionBox ratings, Axis Bank employees rate its salary and benefits as 3.5 out of 5. You can know more about Axis Bank Salaries at AmbitionBox
How is the work culture at Axis Bank?
Work culture is rated 3.6 at Axis Bank by 265 employees. While job security is rated 3.8 and work-life balance is rated 3.2 at Axis Bank. Read detailed reviews by employees of Axis Bank on AmbitionBox.

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Gender Based Ratings for Axis Bank Customer Service Officer

based on 250 reviews
3.7
Rated by 110 Women

Rated 4.0 for Job Security and 3.9 for Skill Development

women
3.6
Rated by 140 Men

Rated 4.0 for Skill Development and 3.7 for Job Security

men

Working Days for Axis Bank Customer Service Officer

based on 265 reviews
Alternate Saturday off
47%
Monday to Saturday
42%
Monday to Friday
8%
Other
2%
Rotational Shift
1%

Work Timings for Axis Bank Customer Service Officer

based on 265 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 9pm)
37%
10%
9%
44% employees reported other strict timings

Shift Timings for Axis Bank Customer Service Officer

based on 265 reviews
Day shift
Night shift
98%
2%

Business Travel for Axis Bank Customer Service Officer

based on 265 reviews
Within city
53%
No travel
38%
Within country
6%
Within the city
2%
International travel
1%
Axis Bank Customer Service Officer Salary
based on 529 salaries
₹1.4 L/yr - ₹7 L/yr
26% more than the average Customer Service Officer Salary in India
View more details
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
22 total responses
softskill
Job/Soft skill training
21 total responses
+1 more benefit
Compare Axis Bank with

HDFC Bank

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ICICI Bank

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3.8
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Kotak Mahindra Bank

3.8
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