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Premium Employer

Axis Bank

Compare

3.8

based on 25.3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

Filter reviews by

Axis Bank Customer Service Officer Chennai Reviews

Updated 7 Dec, 2024

Overall Rating

2.8/5

based on 12 reviews

Rating distribution

5 (41.7%)

2 (16.7%)

1 (8.3%)

3 (25.0%)

Category Ratings

3.5

Job security

2.8

Skill development

2.7

Work-life balance

2.7

Promotions

2.5

Company culture

2.5

Salary

2.3

Work satisfaction

What employees say about Axis Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

71% employees reported

Flexible timing

40% employees reported

Within city

67% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

6 reviews

2.8

Rated by Men

5 reviews

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12 reviews found

Sort by: Popular

Customer Service Officer in Chennai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Dec 2024

Likes

Job security

Dislikes

No work life balance and pressure daily life

Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Officer in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

All staff and Manager's well supported

Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing to say.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2023

Likes

Team working Helping tendency Strong secured banking

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing else no dislikes at all

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Chennai

Branch Banking Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Dec 2021

Likes

Nothing to tell much about Axis.

Dislikes

It is not a bank. It is an insurance company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

9 AM to 9 PM job

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

Banking & Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Apr 2022

Likes

Balanced life and work

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing negative in this culture

Customer Service Officer in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Aug 2021

Likes

Good platform for me.Learning and growing your skills great organization.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Dislike about nothing to me

Work Details

First of train to give me.Then learn and growing my work experience.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Fine relationship with our colleagues

Customer Service Officer in Chennai

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Jul 2021

Likes

Too much of pressure

Dislikes

Sales pressure, and no training for freshers

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Axis Bank.

Customer Service Officer in Chennai

Branch Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 May 2021

Likes

Work culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Officer in Chennai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2021

Likes

Learning & experience

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

Not encouraging employees & only incentive based working...not care about employees.

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Not that good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2020

Likes

Not more to say

Dislikes

very low salary structure and high targets

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Very tough

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

branch banking Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 04 Oct 2019

Likes

Highly recommend this job but you have to stay in job for first 2 years no matter what work pressure you face then you can get a clear idea of what the job is

Skill development - Good
Promotions - Good

Dislikes

salary compensation for the work done is very poor

Salary - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Customer service and sales

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

CASA Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 May 2018

Likes

Job security working environment

Dislikes

Salary appraisal career growth

Salary - Poor
Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

Engineering - Software & QA

dkdhere

currently not working

You should be earning as below.

0 to 1 YOE - 3.5-7 LPA 2 YOE- 6-12 LPA 3 YOE- 9-18 LPA 4 YOE - 12-24 LPA 5 YOE- 15-30 LPA Your salary should be yoe*3 at the minimum. If not, then their is so much potential to be utilized for you to up your game. Their is no point in being loyal slaves. Be a Ramta jogi and earn good money.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Axis Bank reviews submitted by Axis Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Axis Bank is the right company for you. 71% of employees reported the...Read more